Mercedes-Benz of South Charlotte

MB South Charlotte the only place to purchase a Mercedes I have been a customer at MB South Charlotte for the last 7 -8 years. I cannot say enough about the dealership! My parents were looking to purchase I have been a customer at MB South Charlotte for the last 7 -8 years. I cannot say enough about the dealership! My parents were looking to purchase new cars and I would not have dreamed of taking them anyplace else! Darius Brown secured a great deal for the both of them and now they are a part of the Mercedes family! After my Dad picked up his vehicle someone sideswiped his bumper in the parking lot. Darius told hom to bring it back in and they would take the scratch off of the bumper free of charge. I don't know many dealerships that would do that for free. hey could not be any happier with their new vehicles thanks to Darius. I have been sold on MB South Charlotte for years and now are as well! Thanks again Darius! More

I was called by the dealership to come in for a maintenance check. We arrived at 10:00 AM as scheduled. We were met immediately, offered goodies and drinks, use of the facilities, while our loner maintenance check. We arrived at 10:00 AM as scheduled. We were met immediately, offered goodies and drinks, use of the facilities, while our loner car was being brought up. Eduardo Prego, our sales person saw us and rushed out to greet us. This was our first visit since buying the car. We were treated like royalty by the staff every where we went. When we returned the loner car I asked if someone could give me another lesson on the navigation system. Eduardo got Fred Rees to show me what I needed to know and he was wonderful and patient. My first service experience was delightful. More

Service and Sales - The BEST in Charlotte I moved to Charlotte last year and was looking for a local dealership to services my vehicle. I lived downtown so I chose a dealership that was very I moved to Charlotte last year and was looking for a local dealership to services my vehicle. I lived downtown so I chose a dealership that was very local to the area. I scheduled a simple service (oil change) and was on time for my appointment. I was very disappointed due to the service lasting 2.5 hours, and no loaner vehicle to supply me. With multiple visits to the services advisor, he finally agreed to just get my car back to me, because they were running behind. Next stop - South Charlotte! Aundre (Service) was exactly what I needed! Quality service, responsive to my call, and the dealership staff were wonderful! THANK YOU! Needless to stay, I was loyal to South Charlotte and even traded in that vehicle for a new one. Darrell (Sales) knew my price point and helped me find my next new baby. And trust me - I'm one picky woman! Thanks South Charlotte! Brandi R More

Wonderful buying experience My best buying experience ever! No hassles, no wasted time in unnecessary talk. In spite of the fact that I went back to test drive 4-5 times, John Gl My best buying experience ever! No hassles, no wasted time in unnecessary talk. In spite of the fact that I went back to test drive 4-5 times, John Glaser was very patient, courteous and spent a long time with us on the test drive even though it was fairly late in the evening! More

I purchased my vehicle (SLK250) seven months ago. I found this vehicle through my internet search and the vehicle was listed with MB of Charlotte as a preferred dealership by USAA which I am a banking member this vehicle through my internet search and the vehicle was listed with MB of Charlotte as a preferred dealership by USAA which I am a banking member. Mr. Prego contacted me within hours of my online request to test drive the car. We were greeted by him right away. I was very impressed with the knowledge Mr. Prego had of the vehicle. I instantly loved everything about the SLK and with no pressure my wife and I sat down with the sales consultant. He went right to work and we got the best price compared to other places I considered. With my bank check in hand, I met Mr. Bartalini who explain every detail of the signing process. Next, Mr. Hooshmand greeted us and finalized all the remaining details of the sale. Mr. Prego had the vehicle detailed and ready to go the following day when I returned. Fred Ress gave me the best overview on the vehicle's equipment I have ever had from a dealership. He was patient and answered every question and concern. I was driving home shortly there after. I am thoroughly enjoying the SLK250 and I am appreciative to Mr. Prego for making my buying experience painless. I was totally sold when the sales consultant earned my trust. This week my wife drove her GLK350 home from MB of Charlotte thanks to Mr. Prego and some welcomed financial advice from Mr. Hooshmand who earned our financing through Mercedes-Benz. Truly a professional staff who I will highly recommend to friends and family. I'm sure I will buy my next Mercedes from Mr. Prego who I feel has established a friendship with my wife and I. More

I purchased a second Mercedes-Benz vehicle for my wife because of our experience with our sales consultant Mr. Prego. Everyone treated use like we were the only customers in the dealership. I can't say en because of our experience with our sales consultant Mr. Prego. Everyone treated use like we were the only customers in the dealership. I can't say enough about the Finance Director Mr. Hooshmand who helped us get a better interest rate then my own credit union who offers a very competitive rate. Great customer service wins me over every time and MB of South Charlotte has just that. When I purchased my vehicle seven months ago, the price was really great for a pre-owned vehicle with 6k miles. I said to Mr. Prego I would be back. Once again Mr. Prego came through for us. From the time I called Mr. Prego to make an appointment to test drive a vehicle, my wife was driving her vehicle home four days after. Financing through MB was an outstanding choice and my only regret is that I didn't with my vehicle. I am ecstatic about my future maintenance service with the new purchase. since servicing my first vehicle with MB of South Charlotte, my Service Advisor Mr. Thomas has made that experience painless. My overall experience with MB of South Charlotte is awesome which is not listed on this dealer review. Great will have to do and I owe that to all mentioned here pertaining to both vehicle purchases: Mr. Prego (Sales) Mr. Hooshmand and Bartalini (Finance) last but not least Mr. Thomas (Service). A special thanks to the Service Manager who I met during a scheduled service ensured I was treated as a valued MB guest. I would not go anywhere else. The professionalism is beyond what I expected having had many dealership experiences. My wife and I feel as though we have a friendship with the MB of South Charlotte employees. From a customer stand point, MB of South Charlotte is doing everything right. More

MB South Charlotte is a first class organization and David Rodriguez is a very knowledgeable and courteous professional. He know the products well and knows how to treat people. David Rodriguez is a very knowledgeable and courteous professional. He know the products well and knows how to treat people. More

Visited Mercedes-Benz of South Charlotte Valentine's weekend. They had the vehicle I wanted (GL 450) and Mr. John Glaser was very pleasant to work with. He was very informative and accommodating. I was weekend. They had the vehicle I wanted (GL 450) and Mr. John Glaser was very pleasant to work with. He was very informative and accommodating. I was given a good price for my trade in and negotiation for purchase was overall stress free. I would recommend this dealership just on Customer Service alone. I would work with Mr. Glaser again. Even after the purchase, Mr. Glaser was kind enough to follow up and ensure I was satisfied. In retrospect, I most likely purchased the vehicle due to Mr. Glaser's pleasant demeanor and attentiveness. Ask for John Glaser. You will not be disappointed. More

Darius was very helpful. I first saw the car in which I purchased online. Once I contacted the dealership, Darius was the person I was transferred to. He gave me all the information I needed to know on the purchased online. Once I contacted the dealership, Darius was the person I was transferred to. He gave me all the information I needed to know on the car was in constant contact and was willing to answer any questions. More

My first experience with Mercedes-Benz of South Charlotte and John Glaser was last August when I visited the dealership with my son, who was looking for a new/used car. We had never looked at Mercedes-Benz and John Glaser was last August when I visited the dealership with my son, who was looking for a new/used car. We had never looked at Mercedes-Benz previously. During our initial visit I was most impressed with John Glaser's complete knowledge of their inventory of used cars along with his knowledge of all the options and features on every car we looked at and/or drove that evening. I was so impressed that after my son was unable to make his decision regarding purchasing a Mercedes, I returned to the dealership the next week and began my discussions with John regarding a used GL550 he had shown us and my son had test driven. John made me feel like I had a partner in helping me buy the car. John has continued to be that partner when I return for a simple car wash or for servicing and repairs needed under warranty. John Glaser, and everyone at Mercedes-Benz of South Charlotte, make me feel appreciated for doing business with them. A good feeling to have this day and time ! More