Mercedes-Benz of South Charlotte

Great experience time after time My husband and I have been in the market for an SUV but were not sure initially of what we wanted. After many dealership visits, absolutely nothing co My husband and I have been in the market for an SUV but were not sure initially of what we wanted. After many dealership visits, absolutely nothing compared to the professionalism, kindness, and honesty we received at MB of south Charlotte! This is our third purchase through this dealership and without a doubt we have been spoiled by the experience. We worked with Bobby Sabates during this visit and finding the words to express our gratitude is difficult! Mr. Sabates treated us like family from the moment we stepped in the door. I can not express enough how much I recommend Mr. Sabates and the MB of South Charlotte dealership. I promise you, you will never be disappointed while in their hands!! More

MR. Andre Newman Mr. Newman is extremely professional , knowledgeable, conscientious and very helpful service manager I do appreciate and value his service very much Mr. Newman is extremely professional , knowledgeable, conscientious and very helpful service manager I do appreciate and value his service very much His communication skills and his treatment toward his customers are respectful always . Mr. Newman is extremely valuable asset to Marcedes Enzo of South Charlotte . Mr. Newman has helped me as a service advisor for many years ( two cars ) , I do appreciate his help. Mr. Newman skills of understanding the problem and solving it to the customer satisfactory without delay were always appreciated . He always involved with the service dept to solve any problem More

Wonderful experience Efrem Lambert worked with us and got us the deal we wanted. Awesome experience! We will be referring friends and family to this dealership. Loving Efrem Lambert worked with us and got us the deal we wanted. Awesome experience! We will be referring friends and family to this dealership. Loving my new Mercedes GLE 350. More

Very good experience. Everything was done professionally and very complete. I would highly recommend to others and in fact have done so. My next car will definitely be pur Everything was done professionally and very complete. I would highly recommend to others and in fact have done so. My next car will definitely be purchased here More

Outstanding Experience I have purchased my last five vehicles from Gary Childers at South Charlotte Mercedes. The cars are excellent but the experience with Gary and the en I have purchased my last five vehicles from Gary Childers at South Charlotte Mercedes. The cars are excellent but the experience with Gary and the entire dealership team is simply- "outstanding." Their team makes a difference, not by what they sell, but by how they sell and service these excellent vehicles. More

Awesome Great experience. Everyone was very professional. They made this very easy. The car was beautiful and priced very fair. I especially liked Jonath Great experience. Everyone was very professional. They made this very easy. The car was beautiful and priced very fair. I especially liked Jonathan. Very knowledgeable on the car and explaining all the features. Darrell was honest and displayed the utmost professionalism. Ill recommend this dealership to my friends. More

Great company to purchase a car from Bobby Sabates was great Bobby Sabates and repair staff are the best with great service. Would recommend this location for sales and service to all customers looking for a loc Bobby Sabates and repair staff are the best with great service. Would recommend this location for sales and service to all customers looking for a location to purchase a vehicle. Thank you again for continued great service. More

Another great experience Was at the dealership to have my car serviced. I stopped in to see my sales person to say hello and inform him I was in the market for another car. He Was at the dealership to have my car serviced. I stopped in to see my sales person to say hello and inform him I was in the market for another car. He showed me one that was available that fit my requirements. We picked it up the next day as a present for my wife. Very pleased with the entire experience. More

Wonderful Customer Service We purchased a pre-owned Mercedes from Dimitri. We appreciated his “no pressure” approach. Dimitri and Marc in Finance were very personable and made u We purchased a pre-owned Mercedes from Dimitri. We appreciated his “no pressure” approach. Dimitri and Marc in Finance were very personable and made us feel very comfortable through the car buying process. I needed to follow up with a couple of items a few days after our purchase. Dimitri promptly answered my emails and provided great customer service. More

Buyers Beware of negligence and fraud Buyers beware of fraud & negligence! I purchased a certified pre-owned MBZ from this dealer about 2 months ago in early April of 2018. It was bought t Buyers beware of fraud & negligence! I purchased a certified pre-owned MBZ from this dealer about 2 months ago in early April of 2018. It was bought to my attention that both of the front tires were bad & need to be replaced in being that the wire threading was showing. I took the car back to the dealership as it was sold as certified preowned so this shouldn’t even be an issue. The dealership agreed to replace the front tires but charged me for an alignment how insane is that? I ask for a copy of my inspection and certification report to verify that everything was checked out & passed inspection as I never received a copy & didn’t think I would need to with such a reputable organization. Upon reviewing the services records and the inspection and certification report the NC emission inspection FAILED in addition to a body issue that FAILED (door/trunk/tailgate seals; inspect drains). It was also discovered that all 4 tires on the vehicle was swapped after the inspection was performed without documentation of an alignment or re-inspection of the tires, wheels etc., I pointed this out to Nelson who blatantly disregarded all this information & insisted I pay for the alignment. This is a clear case of negligence & I will be reporting them to the attorney generals office, NC DMV, as well as the BBB & seeking legal representation as this vehicle was sold under false pretenses! BUYERS BEWARE! More