
Mercedes-Benz of South Charlotte
Pineville, NC
Filter Reviews by Keyword
By Type
Showing 1,308 reviews
David Rodriguez is Awesome to work with. He will give you a world class experience. Next time your in the market for a Mercedes Benz go see David. He will give you a world class experience. Next time your in the market for a Mercedes Benz go see David. More
Perfection! Gary Childers takes your hand and leads you to the Mercedes meant for your family. With years of experience in handling luxury cars, he listens to Gary Childers takes your hand and leads you to the Mercedes meant for your family. With years of experience in handling luxury cars, he listens to your personal lifestyle, shares the advantages of models available, ultimately sends you home with the key fob of your dreams!. What more could you ask for? More
I recently leased a new 2024 S 580 MB and Gary Childers my salesperson was absolutely amazing. Gary made the process enjoyable and seamless. When my wife and I arrived, Gary had everything ready!!!!!!!! my salesperson was absolutely amazing. Gary made the process enjoyable and seamless. When my wife and I arrived, Gary had everything ready!!!!!!!! Marc in the Finance department was fantastic!!!!!!!!!!! Will definitely refer family and friends............... More
Purchased a CPO S-class and was helped by Stephanie, who went above and beyond to ensure the whole experience was smooth and professional. Didn't feel pressured at any point and would do business with Step went above and beyond to ensure the whole experience was smooth and professional. Didn't feel pressured at any point and would do business with Stephanie amd the dealership again. More
David Rodriguez is fantastic to work with! He provided a world class experience unlike anyone else and made this experience enjoyable. His personal follow-up and knowledge are exceptional! Th He provided a world class experience unlike anyone else and made this experience enjoyable. His personal follow-up and knowledge are exceptional! The entire team has been great to work with and I love my new Mercedes! Thank you, D-Rod!!! More
In October 2024 I bought a 2021 MB GLC300 4MATIC from a MB dealer in Mathews, NC. This is a certified pre-owned MB. Two weeks later I needed to bring the car into a closer MB dealer for some minor servic MB dealer in Mathews, NC. This is a certified pre-owned MB. Two weeks later I needed to bring the car into a closer MB dealer for some minor service and when I went to pick up the vehicle they told me that I needed new wiper blades. When I questioned the service advisor and told him I just bought this car, I asked how they determine the blades need replacing he told me that they have an indicator on them that changes color when they need replacing. I asked him to show me and when he did, we saw that the indicator had not changed color and indeed I didn't nee new blades. Had I not questioned this, like most people, I would have had to pay over $75 for new blades without even needing them. The service advisor apologized and couldn't explain why the service tech said I needed new blades. Pretty sure I know why. Bottom line. Don't trust this MB dealer. They probably have mandates that require the techs to upsell as much as they can. Maybe even have quotas to achieve. How many people get screwed by the dealers? I feel like I got lucky this time but now my faith in MB dealers is lost. More
From the moment you walk through the sales room door, you are pleasantly greeted and assistance is readily available. This is the second E350 that I bought from David Rodriguez! He makes buying a new car are pleasantly greeted and assistance is readily available. This is the second E350 that I bought from David Rodriguez! He makes buying a new car an enjoyable, stress free event. David explains everything about the car, advantages, and the continuous service options. My first car purchased with David was a 2010, and every year when I brought that car in for service, I was treated as if it was a brand new car! That’s the expected treatment that keeps me coming back. I will always recommend this dealership to any of my friends in the market for a Mercedes. Congratulations to the staff and management of MB South Charlotte for establishing primer protocols that make each customer feel special. More