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Mercedes-Benz of Seattle

Seattle, WA

4.7
1,486 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,486 Reviews of Mercedes-Benz of Seattle

April 24, 2025

William provided excellent customer service and had been providing it for over 20-years to us. We appreciate everything he has done for us. Cliff and Carmelita Strong More

by c_cstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emi Balan
Apr 25, 2025 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience with William and the team at Mercedes-Benz of Seattle! We're delighted to hear about the excellent service you've received over the years. Your continued support means a lot to us!

April 22, 2025

I was able to get a same day appointment for my car with a courtesy loaner, too. The next day they identified the problem, sent me a video of some additional issues they found which I gave my permission to More

by toaster_3_flatbed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept: Arby. 5 star
Apr 23, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that your experience with Arby and the team at Mercedes-Benz of Seattle was so positive! It's great to know you appreciated the efficient service and communication. Thank you for choosing us, we look forward to assisting you again in the future!

April 22, 2025

I drive almost 2 hours one way to get to this service center because the service is sterling and the service department people are remarkable. My service advisor (William Bellecourt) is great. I bought More

by thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bellecourt
Apr 23, 2025 -

Mercedes-Benz of Seattle responded

Thomas, we're delighted to hear about your positive experience with our team at Mercedes-Benz of Seattle. It's wonderful that Bill, Johnny, and Sheila provided such attentive service and went the extra mile for you. We appreciate your trust in us despite the long drive! Safe travels until we see you next time!

April 20, 2025

Mr Al Mendoza explained what my car needed to remain in optimal running condition. No haggling and no fuss, just honest dialogue as what needs to be done for my car. He pointed out some issues that can wa More

by Stewartc01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mendoza
Apr 22, 2025 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience with us, Stewart! We're glad to hear that Al provided clear and honest guidance during your visit at Mercedes-Benz of Seattle. We appreciate the trust you've placed in our team, and we're here whenever you need assistance.

April 16, 2025

I always have excellent service with clear explanation of all work performed. I love their new to me video report from the mechanic. The front desk folks are personable. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaspreet Singh, Cristi Patrasco
Apr 16, 2025 -

Mercedes-Benz of Seattle responded

Jerry, we're delighted to hear that you appreciate the service and video reports at Mercedes-Benz of Seattle. Our team strives to provide clear communication and a friendly atmosphere for all our guests!

April 10, 2025

Outstanding service. Always a pleasure to visit. Thanks to your friendly and accommodating service department staff. More

by tureens.atoll-2x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emi Balan, Michael Zheng
Apr 10, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that our service department at Mercedes-Benz of Seattle made your visit enjoyable. Thank you for the kind words and support! We are looking forward to welcoming you back soon.

April 10, 2025

First time customer and definitely not the last time. Amazing people, amazing service. Shout out Sasha! More

by soukrysop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Losic
Apr 11, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that your first experience with Mercedes-Benz of Seattle was so positive! Sasha and the team are thrilled to have made such a great impression. We look forward to welcoming you back in the future!

April 09, 2025

William was down to earth , yet very easy to understand with all the technical data! More

by Seattlite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bellecourt
Apr 09, 2025 -

Mercedes-Benz of Seattle responded

The team at Mercedes-Benz of Seattle loves seeing great reviews for William!

April 09, 2025

Arby and Jason are exceptional as is their service. They follow thru, communicate and update progress on your Mercedes . Their professionalism, care , graciousness and excellence is appreciated. Th More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby and Jason Pascqual , Bright Friday
Apr 09, 2025 -

Mercedes-Benz of Seattle responded

Linda, it's wonderful to hear that Arby and Jason provided such exceptional service at Mercedes-Benz of Seattle. We truly appreciate your kind words and are delighted you felt like family during your visit!

April 04, 2025

On March 3rd, I took my boss’s car to get serviced. Arby took care of it, and he was very friendly and professional. While I was waiting for the car to get ready, I stayed in the lobby and had coffee a More

by Alber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby
Apr 07, 2025 -

Mercedes-Benz of Seattle responded

Alber, we're delighted to hear that Arby provided you with friendly and professional service at Mercedes-Benz of Seattle. We appreciate your feedback and hope the coffee and snacks made your wait more enjoyable!

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