Mercedes-Benz of Seattle

I was scheduled for my annual maintenance on my van and when I arrived we were able to review work to be completed and provide a loaner vehicle. The work had the potential to take two days but Patrick was when I arrived we were able to review work to be completed and provide a loaner vehicle. The work had the potential to take two days but Patrick was able to have it done in one. More

When we came in to the dealership Maleah (#NewGirl), greeted us with a smile and above par customer service. Maleah was amazing and a true asset to Mercedes Benz. When it came time to finalize everyt greeted us with a smile and above par customer service. Maleah was amazing and a true asset to Mercedes Benz. When it came time to finalize everything, we were greeted by the Business Manager, David Delgado. What an amazing person, 100% genuine, laid back professional. Honestly, we weren’t sure if we were going to proceed with purchase, when first working with another Manager, Ricki. David sat down with us and did everything to help accommodate our requests. He had us both in tears, dying with laughter. In the short time that we interacted with David, l consider him a friend. David completely transformed our whole experience with our purchase. I will definitely be referring David and Maleah to all of my friends and family. More

Jason and his service team at Mercedes Benz of Seattle are terrific. Jason always keeps me informed and educated to ensure I receive the best service. are terrific. Jason always keeps me informed and educated to ensure I receive the best service. More

I have purchased from this dealership several times and have been highly satisfied with each transaction. Top drawer pros. have been highly satisfied with each transaction. Top drawer pros. More

The Dealer take care good after I called for road assist. when car in the dealer technician take good and nice.Good work thanks when car in the dealer technician take good and nice.Good work thanks More

Great service Very helpful with my needs and questions and their driver was very knowledgeable and their driver was very knowledgeable More

Jason is fantastic and very helpful. I’m very satisfied and happy. He communicates very well. I’m very satisfied and happy. He communicates very well. More

Very professional team and everyone I spoke to was very helpful and I would definitely recommend Arby and the team to anyone i know helpful and I would definitely recommend Arby and the team to anyone i know More

Always a great experience dealing with the team at Mercedes-Benz from the Service staff to the people who greet you at the door. You couldn’t ask for a higher level of service. Mercedes-Benz from the Service staff to the people who greet you at the door. You couldn’t ask for a higher level of service. More

False advertising to get you through the door. On the website, the Mercedes Benz of Seattle advertises an unbelievably good deal. I sent the inquiry to check if this deal is still available, and I On the website, the Mercedes Benz of Seattle advertises an unbelievably good deal. I sent the inquiry to check if this deal is still available, and I was told yes, please come in. I was a few minutes away from the dealer, so in less than 10 minutes, I was at the dealership. Then I was told the car that the delivery advertised was already sold, and they would offer me another car but were going to honor the deal. The car dealer advertised was a NEW 2023 EQS 580 - $599 per month with a $599 down payment. The dealer showed me EQS 450, which was $1,500 to $2,000 monthly, with a $10,000 to $15,000 down payment. I understood this advertisement was to get people to the dealership, but they don’t have this car. But to confirm, I asked my wife to call and check if EQS 580 is still available, and to our surprise, it was available, and they ask how soon she could come….. To anyone who is seriously thinking about buying a Mercedes-Benz, I will suggest avoiding the dealership as they are dishonest. More