Back

Mercedes-Benz of Seattle

Seattle, WA

4.7
1,438 Reviews

2025 Airport Way South

Seattle, WA

98134

Directions

By Type

1,438 Reviews of Mercedes-Benz of Seattle

August 22, 2024

For a luxury brand, the service department is repeatedly unhelpful, in knowledgeable and indifferent. Lack of communication, misinformation, and general lack of customer care is so surprising and disappoint More

by Seattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bright Friday, Emi Balan, Gregory Maikuri, Luke Folk, Vlad Kuizhuklu, Steven Chung, Maleah Cain
Aug 27, 2024 -

Mercedes-Benz of Seattle responded

It's disappointing to hear about your experience with our service department. We strive for excellence and would like the opportunity to address these concerns directly. Please reach out to me at the email address below with your full name and best contact number. Also, when you contact me, please reference the name "Seattle" so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 21, 2024

I recently purchased a vehicle from Mercedes-Benz of Seattle, and I couldn’t be more pleased with the experience. From the moment I stepped into the dealership, I was greeted with professionalism and co More

by Ghenadie Deliu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristi Patrasco
Aug 21, 2024 -

Mercedes-Benz of Seattle responded

Ghenadie, we're delighted to hear that Cristi and the team at Mercedes-Benz of Seattle provided you with such an exceptional car-buying experience. Enjoy your new vehicle!

August 16, 2024

Been driving Mercedes 30 years, I moved to tricities 10 years ago still come back to this dealership, they’re the best. More

by philly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Aug 19, 2024 -

Mercedes-Benz of Seattle responded

Philly, thank you for your loyalty and kind words! We're honored to be your go-to dealership at Mercedes-Benz of Seattle. Safe travels on the road ahead!

August 16, 2024

Bill is always helpful and communicative and efficient! The team at check in is awesome! More

by angelabern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill-in service
Aug 19, 2024 -

Mercedes-Benz of Seattle responded

Angela, we are glad to hear that Bill has provided excellent service. Thanks for trusting Mercedes-Benz of Seattle with your automotive needs!

August 14, 2024

Work was done as ordered. Car was ready on time complete with a complementary wash. More

by Nisku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Howell
Aug 14, 2024 -

Mercedes-Benz of Seattle responded

Thank you for choosing Mercedes-Benz of Seattle! We appreciate your support.

August 12, 2024

Kind and very efficient staff. Went in for a recall and very satisfied of the service provided More

by Rajck83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby
Aug 12, 2024 -

Mercedes-Benz of Seattle responded

Hi Rajck83. We appreciate you taking the time to leave Mercedes-Benz of Seattle a review, thank you!

August 12, 2024

Arby was so kind and sharing his positive energy. He explains everything so clearly including the price. He made me very comfortable. More

by suzienso605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby
Aug 12, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Arby made your experience at Mercedes-Benz of Seattle so comfortable and clear. Thank you for sharing this positive feedback!

August 10, 2024

Arby’s is very attentive and always up beat. He gets the job done fast. More

by RICHARDBANGERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby
Aug 12, 2024 -

Mercedes-Benz of Seattle responded

Richard, we're glad you can count on Arby and our team to provide timely, top-tier support. Thanks for choosing Mercedes-Benz of Seattle!

August 08, 2024

Arby was great, very knowledgeable and prompt to respond. The shuttle driver was great as well. More

by vento8v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby Asatoorians
Aug 09, 2024 -

Mercedes-Benz of Seattle responded

We appreciate the stellar review for Arby here at Mercedes-Benz of Seattle!

August 06, 2024

very friendly dealerhip, provided close to real time status and did it timely, will use this dealer than the one on east side More

by bh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
william
Aug 07, 2024 -

Mercedes-Benz of Seattle responded

Thank you for the great feedback! We're glad to hear our team at Mercedes-Benz of Seattle provided timely updates and a friendly experience. We look forward to serving you again in the future!

...
10
...