Mercedes-Benz of Seattle

Bill correctly diagnosed issue and returned vehicle next day for less than quote, while making scheduling appointment easy. day for less than quote, while making scheduling appointment easy. More

All staff very friendly and took care of my needs promptly. Nice setting in waiting area. Great coffee and water and snacks available. Check with me often for update on service. Washed car and ev promptly. Nice setting in waiting area. Great coffee and water and snacks available. Check with me often for update on service. Washed car and even the windows inside and oust. Lovely. Great staff. Care of service explained and price reasonable. More

Bill Bellecourt is an incredible service representative and I have worked exclusively with him for several years. He is knowledgeable, trustworthy, provides timely information and provides outstanding cu and I have worked exclusively with him for several years. He is knowledgeable, trustworthy, provides timely information and provides outstanding customer service. He is a major reason I continue to have my CLK cabriolet serviced at Seattle Mercedes. More

Kelsey was very nice to easy to work with. Highly recommend if you’re looking for a new car Highly recommend if you’re looking for a new car More

The staff was friendly, informative and attentive. Sam was great. So was Ty, the driver. Sam was great. So was Ty, the driver. More

Excellent service done promptly. Car performance has been improved.. Bill B’s guidance and advice on the timing of maintenance care is always very helpful to me Car performance has been improved.. Bill B’s guidance and advice on the timing of maintenance care is always very helpful to me More

Sasha's assistance was greatly appreciated, and I found him to be approachable. He provided me with a detailed explanation of the required actions. Thank you Sasha! him to be approachable. He provided me with a detailed explanation of the required actions. Thank you Sasha! More

Services good but washing car is not satisfied should do better next visit of service better next visit of service More

Everything was great, very professional & thorough. Sam was extremely helpful and knowledgeable. And loved my video of How To help Sam was extremely helpful and knowledgeable. And loved my video of How To help More

The dealership experienced a power outage. Amazing there was no contingency plan in place addressing the loss of computer systems. The power loss lasted about 3 hours, the finance department w Amazing there was no contingency plan in place addressing the loss of computer systems. The power loss lasted about 3 hours, the finance department was backlogged for about 1hr and 45 min, my transaction lasted about an hour. 5 hour time loss was not acceptable, more so because it took me 4 hours to drive to the dealership and 4 hours to go home. In today’s technology world, I would have expected a better plan vs a sit and wait. More