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Mercedes-Benz of Seattle

Seattle, WA

4.7
1,477 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,477 Reviews of Mercedes-Benz of Seattle

April 04, 2025

On March 3rd, I took my boss’s car to get serviced. Arby took care of it, and he was very friendly and professional. While I was waiting for the car to get ready, I stayed in the lobby and had coffee a More

by Alber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby
April 02, 2025

I am happy for the service this time, but waiting too long for car sale man. More

by michael.nguyen2832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Chung
Apr 02, 2025 -

Mercedes-Benz of Seattle responded

Michael, thank you for leaving Mercedes-Benz of Seattle a five-star review. We apologize for any delay and hope you'll stop back in soon!

April 01, 2025

Sasha and the team at MB Seattle are fantastic. Professional and competent, their great customer service shines through. This was my second service in a week (different vehicles), and even with add More

by rusty.welch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Losic
Apr 01, 2025 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience with Sasha and the team at Mercedes-Benz of Seattle! We're delighted to know that their professionalism and competence made both service visits efficient. We appreciate your support, and we'll continue striving to provide excellent customer service!

March 31, 2025

William Bellecourt always takes care of me and provides first class service . I won’t go anywhere else to get my car serviced in Seattle. More

by Ngiaccia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bellecourt
Apr 01, 2025 -

Mercedes-Benz of Seattle responded

It's fantastic to hear that William consistently provides first-class service at Mercedes-Benz of Seattle. We appreciate your loyalty and look forward to continuing to serve you!

March 31, 2025

They are on top of every detail and constant communications is very helpful during long service appointments More

by Pareida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
Apr 01, 2025 -

Mercedes-Benz of Seattle responded

Pareida, we're delighted to hear that our team at Mercedes-Benz of Seattle kept you well-informed during your service appointment. Thank you for the positive feedback!

March 29, 2025

I like personal attention that came with this service and want that to continue for next service More

by shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales
Mar 31, 2025 -

Mercedes-Benz of Seattle responded

We appreciate your business and your review! Thanks from the Mercedes-Benz of Seattle Team, Shawn!

March 28, 2025

Excellent service from Al-always appreciate the great care he gives his clients. Thanks as always! More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mendoza
Mar 31, 2025 -

Mercedes-Benz of Seattle responded

Thanks for the kind words for Al. We appreciate your support here at Mercedes-Benz of Seattle!

March 26, 2025

Great service experience, from scheduling to check in, details on what would be covered and how long it would take, along with working with Arby. More

by tpjt1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby
Mar 26, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear about your positive service experience at Mercedes-Benz of Seattle! It's great that Arby and the team provided clear communication throughout. Thank you for choosing us, and we look forward to serving you again in the future!

March 19, 2025

Julie is awesome in the service department and even went out of her way to deliver my car personally to my office at night after hours More

by ochsnerjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Mar 19, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Julie went above and beyond for you at Mercedes-Benz of Seattle! Our team is committed to providing exceptional service, and it's great to know she made your experience special. Thank you for sharing this feedback!

March 19, 2025

Service scheduling was very easy and efficient, service consultant (Arby) was great. He explained clearly the work that's needed to be done, communication during the process was timely and clear. Car was More

by art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby - 5 stars
Mar 19, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that your service experience at Mercedes-Benz of Seattle was smooth and efficient. It's great to know Arby provided clear communication throughout the process. Thank you for choosing us!

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