Mercedes-Benz of Seattle

Always get good customer service. Samd kept me informed of service being done on car. Samd kept me informed of service being done on car. More

I had a wonderful experience with Sasha who was my service advisor at Mercedes-Seattle during my second annual service. He was warm, approachable, and made the whole process feel much easier than it t service advisor at Mercedes-Seattle during my second annual service. He was warm, approachable, and made the whole process feel much easier than it typically does. Sasha explained everything my car needed in a clear and straightforward way, and I really appreciated that he pointed out a couple of current offers I wasn't aware of that helped things go more smoothly. He kept me updated the entire time without me having to check in, and it was obvious that he truly cares about providing great service. I also loved that I received a tech video during the service that walked me through what was being done on the car. It made everything feel transparent and gave me a lot of confidence in the work. It’s not often you meet someone who combines solid expertise with such genuine kindness. Sasha made my annual service feel completely seamless and surprisingly positive. It’s clear he truly cares about the customers he’s helping, and that made all the difference. More

Arby my Service Guy is excellent. Give him 5 stars for his ratings. He deserves it. Give him 5 stars for his ratings. He deserves it. More

Excellence in Customer Service; friendly, helpful, responsive, respectful and diligent in their communication to connect the customer with the appropriate advisor to capture the issues and make an app responsive, respectful and diligent in their communication to connect the customer with the appropriate advisor to capture the issues and make an appointment and plan to resolve the issues. Bill Bellacourt and the service advisor team is extremely knowledgeable, helpful and works hard to assist the customer in resolving the issues with their vehicle. Awesome work! high confidence that my vehicle’s issues will be corrected and returned to the highest levels of safety and reliability. More

Ethan and Adam were friendly and helpful. Felt no pressure from Ethan (sales) and he worked with me to find a car that met my needs. Adam handled the financial closing and he explained al Felt no pressure from Ethan (sales) and he worked with me to find a car that met my needs. Adam handled the financial closing and he explained all the forms in an easy to understand manner. More

The service department is amazing, and the technicians are knowledgeable. They found the issue with my car and resolved it same day. Thank you to the entire team! are knowledgeable. They found the issue with my car and resolved it same day. Thank you to the entire team! More

Sasa(Sasha) at Mercedes-Benz of Seattle was amazing. Super friendly, clear, and kept us updated the whole time. He made the entire service experience easy and stress-free. Highly recommend asking for Sa Super friendly, clear, and kept us updated the whole time. He made the entire service experience easy and stress-free. Highly recommend asking for Sasa! More

Great service, with friendly staff. The free coffee, water, and snacks, are a welcomed plus! The free coffee, water, and snacks, are a welcomed plus! More

Arby in service was extremely helpful. Fixed a few issues and did a great job of explaining the problem. Fixed a few issues and did a great job of explaining the problem. More