
Mercedes-Benz of Scarborough
Scarborough, ME
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Incredible service! They picked up my car around 11:00 for an annual service ,wheel alignment and an inspection. They sent me a text around 5:00 informing me it was done They picked up my car around 11:00 for an annual service ,wheel alignment and an inspection. They sent me a text around 5:00 informing me it was done and would be delivering the next day. How’s that for service. Not to mention I’m an hour and a half away. I will definitely be back next year for their excellent service. More
Review: I’ve had consistently poor experiences at this Mercedes-Benz dealership, and overall, I’m very disappointed with the way it operates. That said, today I was fortunate to be helped by a service rep Mercedes-Benz dealership, and overall, I’m very disappointed with the way it operates. That said, today I was fortunate to be helped by a service representative who was incredibly helpful, professional, and communicative. They were a bright spot in an otherwise frustrating pattern of poor service. More
We are very pleased with the service we get at MB of Scarborough. Yes, the company has gone through many changes. The outcome is superior technical service, superior customer service, and true sense of Scarborough. Yes, the company has gone through many changes. The outcome is superior technical service, superior customer service, and true sense of going above and beyond. Thank you Neal Hickey, it is always a pleasure working with you and your support teams. More
Overall great service. Only problem I was told there was a recall software update and it would take an extra hour. After 3 hours I was told they could only do half the upda Only problem I was told there was a recall software update and it would take an extra hour. After 3 hours I was told they could only do half the update because it would take an additional 4hours and they could not do that today. Another 2hours trip to the dealer and kill another day. More
We had a great experience. Zoe was amazing helping me get the repairs a warranty process going in the right direction. I purchased from another dealership and needed a fairly Zoe was amazing helping me get the repairs a warranty process going in the right direction. I purchased from another dealership and needed a fairly expensive repair. she navigated the repair process and the other dealerships warranty process with kindness and professionalism. More
Superb service from check-in to pick up. Everyone was dressed professionally and very polite. I especially liked the Thank You card and bottled water from the Service Manager Ben Irving. Everyone was dressed professionally and very polite. I especially liked the Thank You card and bottled water from the Service Manager Ben Irving. I give the team a 10!! A big Thank You!! More
Great service by the team at Mercedes Benz of Scarborough! “service B” is a fairly complex set of checks and exchanges - performed quickly and efficiently - glad we chose this team for our Sprint Scarborough! “service B” is a fairly complex set of checks and exchanges - performed quickly and efficiently - glad we chose this team for our Sprinter 3500 More
Great staff and very professional! Definitely would recommend others to shop here for your next new or used vehicle! Definitely would recommend others to shop here for your next new or used vehicle! More
Had a great buying experience here. Process was seamless, would highly recommend and would buy from here again. The sales guy was great as was the finance guy I dealt with Process was seamless, would highly recommend and would buy from here again. The sales guy was great as was the finance guy I dealt with More