Mercedes-Benz of Scarborough

Neal Hickey was very helpful and efficient. I enjoy working with him as he communicates well and strives at customer satisfaction. 10/10 hands down. Thanks Neal! I enjoy working with him as he communicates well and strives at customer satisfaction. 10/10 hands down. Thanks Neal! More

MB in Scarborough once again rises to the challenge and delivers. Dropped in with a dead battery concern for our 2014 ML350 (jumped it to get to the dealer). Zoe (our service manager) got the car in righ delivers. Dropped in with a dead battery concern for our 2014 ML350 (jumped it to get to the dealer). Zoe (our service manager) got the car in right away to confirm one way or another. Swapped in a new battery and starter battery and good as new. In fairness to the vehicle diagnostics it had been stating "Check Battery" for over a month... My bad and thanks Zoe and Neal for always making the experience pleasant, professional, and personable. Cheers More

Neal, our Service Manager, has our total confidence and trust. I always feel our 2011C300 is well taken care of. And, I love the car! trust. I always feel our 2011C300 is well taken care of. And, I love the car! More

I brought my older E320 in for a service and check up. The staff, my advisor Neal, and everyone greeted me kindly. I was walked through the costs and shown everything up front. Great service! The staff, my advisor Neal, and everyone greeted me kindly. I was walked through the costs and shown everything up front. Great service! More

This was truly one of the best automobile purchasing experiences I have ever had—especially when buying another Mercedes. ERIC, my salesperson, was exceptional: professional, knowledgeable, courteous experiences I have ever had—especially when buying another Mercedes. ERIC, my salesperson, was exceptional: professional, knowledgeable, courteous, and genuinely friendly. He patiently answered what must have been hundreds of questions and thoughtfully addressed every concern I had. To make the transaction even more complex, I purchased my SUV from out of state entirely by telephone. Despite the added logistics, the entire process—from shipping to registration, taxes, and document signing—was handled seamlessly, efficiently, and with great care. After speaking with SPENCER, the sales manager, I now understand why ERIC exemplifies such professionalism. It clearly starts with strong leadership at the top. Everyone I interacted with at Scarborough Mercedes-Benz was incredibly nice and accommodating, including ERICA in the finance department, who was equally professional and helpful. I highly recommend ERIC and the team at Scarborough Mercedes-Benz for anyone considering their next vehicle purchase. More

Excellent service. I truly appreciate that the service associate identified my car needs in details. I will use the dealership in future repairs I truly appreciate that the service associate identified my car needs in details. I will use the dealership in future repairs More

My 34 year old Mercedes wagon needed repair that my local guy wasn’t up for, so I had no choice but to come to Scarborough. Josh Bath treated me with respect and understood my situation, and got the job do guy wasn’t up for, so I had no choice but to come to Scarborough. Josh Bath treated me with respect and understood my situation, and got the job done. Was it expensive? Yes, but it was a complex job that was too much for non- Mercedes specialists and I have peace of mind that a complicated job was done right by technicians who have a great appreciation for their product. Not only did the whole team make it happen- one of the parts was one of only two left in the world, but I now have confidence that my car is properly repaired and ready for a lot more miles… Many thanks to Josh and his team for keeping my dream alive… More

Incredible customer service. Always felt tended to and heard. At no point did I feel like I was being sold something I didnt need. I will absolutely be returning all vehicle serv Always felt tended to and heard. At no point did I feel like I was being sold something I didnt need. I will absolutely be returning all vehicle service and future purchases! More

Great customer service. Emily Crocker is the best at taking care of us whenever we need servicing. Emily Crocker is the best at taking care of us whenever we need servicing. More

Neal Hickey and Emily Crocker make ea visit here a pleasure. This is a wonderful dealership, largely based upon the quality of the Staff that fills the property. When you trust and respect who you wor pleasure. This is a wonderful dealership, largely based upon the quality of the Staff that fills the property. When you trust and respect who you work with dealer visits are great! More