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Mercedes-Benz of San Diego

San Diego, CA

4.9
569 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 569 reviews

June 03, 2020

Dealership is beautiful very luxurious place to go. Randy Johnson took very good care of us as usual. We will definitely recommend to all our friends and family. More

by deswag
Recommend Dealer
Yes
Employees Worked With
Randy Johnson, Sean Weaver
Jun 04, 2020 -

Mercedes-Benz of San Diego responded

Hi Deswag, thank you so much for sharing your comments with us! We are pleased to hear Randy has taken great care of you during your visit. We truly appreciate your business and hope to see you again soon.

May 31, 2020

I was there for new tires and Ross Benton was very helpful explaining everything associated with my new tires. As usual customer service was top notch!!! More

by gapeach2829
Recommend Dealer
Yes
Employees Worked With
Ross Benton
Jun 01, 2020 -

Mercedes-Benz of San Diego responded

Hello there, thanks for the wonderful feedback! We're glad to know Ross has given you great service. We hope to see you in the future!

May 31, 2020

It was my best experience so far. My new advisor, Alex It was my best experience so far. My new advisor, Alex Teeder Listened to my concerns and made sure the job was done and more... More

by hallasd29
Recommend Dealer
Yes
Employees Worked With
Alex Tedder( advisor)
Jun 01, 2020 -

Mercedes-Benz of San Diego responded

Hello, thank you for sharing your review with us! We'll be sure to give your feedback to Alex and our team. We hope you consider us again in the future!

May 25, 2020

I thought I knew what I wanted. Scheduled a visit and arrived to see José waiting outside for us. You’d think a visit at MB would be a little intimidating but it’s absolutely not. I explained what i was More

by rcthat
Recommend Dealer
Yes
Employees Worked With
Jose, Jay, Sean Weaver
May 26, 2020 -

Mercedes-Benz of San Diego responded

Thank you for taking the time to write a review! We're thrilled to hear Sean, Jose, and Jay went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new A220! We greatly appreciate your positive feedback, and we are looking forward to assisting you for years to come!

May 20, 2020

Mercedes san diego. Whats the point having a factory Mercedes san diego. Whats the point having a factory warranty on new vehicule when dealership try to rip you off. Law forbid these practice. Wonder More

by Michael92117
Recommend Dealer
No
Employees Worked With
N/A
May 21, 2020 -

Mercedes-Benz of San Diego responded

Hello, I am concerned to learn about your overall disappointment regarding your experience with us. Given the opportunity, I would like to speak with you about your experience. Please email me at YWong@penskeautomotive.com. Thank you, Yee Wong Mercedes-Benz of San Diego Management Team YWong@penskeautomotive.com

May 17, 2020

Mercedes Benz always provides wonderful service. Although this service during the Covid19 pandemic took extra long due to the furlough of so many employees. Collette Connors bent over backwards to keep me ap More

by Mybenz
Recommend Dealer
Yes
Employees Worked With
Collette Connors
May 17, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the great review. We will be sure to thank Collette for providing you with excellent service. We look forward to working with you again.

May 15, 2020

Such a wonderful experience with Alex Teeter.Very pleased. Very customer oriented. Made sure we were satisfied with our service. Will definitely be ba back. More

by teals50
Recommend Dealer
Yes
Employees Worked With
Alex Teeter, Sean Weaver
May 16, 2020 -

Mercedes-Benz of San Diego responded

Thank you so much for your feedback about your wonderful experience. We are happy to know of your satisfaction and we look forward to any future services we can provide. Please have a wonderful day!

May 07, 2020

The salesperson was excellent. He knew about the and told all options and packages the C300 came with. By time finish signing paper car in show room waiting for me to take her home. More

by ronbundick
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 08, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

May 07, 2020

It was very easy getting an appointment for my vehicle maintenance. My service advisor was very friendly and knowledgeable. She got me checked in and kept me updated. Once my vehicle was finished, she cam More

by Johnny K
Recommend Dealer
Yes
Employees Worked With
Collette Conners
May 08, 2020 -

Mercedes-Benz of San Diego responded

Hi Johnny, thanks for the great review! We're glad our team has taken great care of you. Let us know if there is anything else we can assist you with.

May 05, 2020

Ross took great care of me you definitely have a customer for life! He helped me with other things that need to be taken care off for my car. More

by Lionel thomas
Recommend Dealer
Yes
Employees Worked With
Ross Benson, Sean Weaver
May 06, 2020 -

Mercedes-Benz of San Diego responded

Lionel, thank you for taking the time to share your great service experience with Ross and Sean! We appreciate your positive feedback and an outstanding rating. We look forward to working with you in the future.

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