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Mercedes-Benz of San Diego
San Diego, CA
569 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 569 reviews
June 26, 2020
Its always a pleasure having our vehicle serviced here! Great staff specially my service adviser Ross Benson. He's fast and very knowledgeable of the parts/components of a vehicle, it helps identify the pr Great staff specially my service adviser Ross Benson. He's fast and very knowledgeable of the parts/components of a vehicle, it helps identify the problem easily. More
by JRCM
Employees Worked With
Ross Benson
June 25, 2020
Great experience with the service representative and the work done on my vehicle. I would definitely return and recommend this place to others! Thank you for a great experience! work done on my vehicle. I would definitely return and recommend this place to others! Thank you for a great experience! More
by aidin78
Employees Worked With
Mike Romano
June 24, 2020
20,000 mile service The service was fine, Luke my rep was professional and extremely pleasant to deal with. I was seen quickly and did not have to wait around the dealers The service was fine, Luke my rep was professional and extremely pleasant to deal with. I was seen quickly and did not have to wait around the dealership. My only remark is that a bit more communication with the customer as to the status of repair would improve the experience.. More
by pdelmore
Employees Worked With
Luke
June 23, 2020
Very professional and courteous. Got my vehicle done at a timely manner. Very easy to communicate with. Very clean and kind staff. Definitely recommend them. timely manner. Very easy to communicate with. Very clean and kind staff. Definitely recommend them. More
by tee_0506
Employees Worked With
Brian Pineda
June 22, 2020
Great completed as promised. The oil warning light is on. I don’t if that has something to do with the maintenance that is performed recently. There was no low oil warning light before the maintenance. I ho I don’t if that has something to do with the maintenance that is performed recently. There was no low oil warning light before the maintenance. I hope that the leak is fixed. More
by Thony3
Employees Worked With
Sean Weaver
June 17, 2020
Had a excellent experience from purchase to my recent first 10,000 mile service. Seann Farrell my salesman is terrific. Trudy Hofstetter in service had me in and out faster than I thought. Excellent first 10,000 mile service. Seann Farrell my salesman is terrific. Trudy Hofstetter in service had me in and out faster than I thought. Excellent More
by Robert
Employees Worked With
Seann Farrell (sales), Trudy Hofstetter (service), Sean Weaver
June 15, 2020
A piece came loose under the car while driving on the freeway I drove to the MB dealer my representative got down on his knees removed it ordered a new part and had me on the road in 20 minutes. His name freeway I drove to the MB dealer my representative got down on his knees removed it ordered a new part and had me on the road in 20 minutes. His name is Ross Benson. Exceptional service. More
by Van
Employees Worked With
Ross Benson , Sean Weaver
June 15, 2020
Excellent customer service..Trudi my advisor is always Excellent customer service.. Trudi my advisor is always great!... love my Mercedes. Every one is always so nice and friendly. Keep smiling it makes a Excellent customer service.. Trudi my advisor is always great!... love my Mercedes. Every one is always so nice and friendly. Keep smiling it makes a difference in your day. More
by Miss Parker
Employees Worked With
Trudi, Sean Weaver
