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Mercedes-Benz of San Diego

San Diego, CA

4.9
569 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 569 reviews

September 02, 2020

Employees are Always very helpful & respectful.I have a Employees are Always very helpful & respectful. I have a great service representative, Collette Conners , for years. She is honest & very knowledgeab More

by rnd4god
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Conners
Sep 02, 2020 -

Mercedes-Benz of San Diego responded

Thank you for your feedback. We are so glad that Collette had the opportunity to work with you, and that our team could make this a top-notch experience! Thank you for your business and loyalty and we look forward to continuing to serve you in the future!

September 02, 2020

Amazing service and dedication. It was a pleasure buying another car at this dealership. They worked their magic and honored the offer made in writing More

by steven.fischer71
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolet Paiva
Sep 03, 2020 -

Mercedes-Benz of San Diego responded

Steven, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Nicolet. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

August 28, 2020

Excellent service. Wheel alignment was spot on! Solved my problems. My service writer, C. Connors was outstanding! I've patronized this dealership for over 20 years. Always excellent service and parts de More

by sdrudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Connors.
August 27, 2020

Friendly, timely service at a great price. Very happy with Yee and Luke. The work was done just as I had hoped it would be done. More

by cj7walters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yee and Luke Morgan
August 25, 2020

Very average, went to pick up my RV it was stuffed in the back lot and I was told to go find it. After finding the unit I had to go back to the office to have them move cars so I could get out. More

by Gregbradshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Weaver
Aug 25, 2020 -

Mercedes-Benz of San Diego responded

Greg, I am sorry to hear about any disappointment with your recent service visit. Given the opportunity, I would like to speak with you about your experience. Please email me at YWong@penskeautomotive.com. Thank you, ​ Yee Wong Mercedes-Benz of San Diego Management Team YWong@penskeautomotive.com

August 21, 2020

Professional and quick! I arrived early for my appointment - but attendant took my car and started the process while I waited for service rep. The service rep arrived at waiting room before I cou More

by dcraun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
August 21, 2020

Alex Teeter always provides excellent service. This was a big service on the vehicle and unfortunately, had to be towed back 1 day later. He made it easy for me and I understand mistakes happen More

by chris.wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex teeter is who I worked with, Sean Weaver
August 20, 2020

So far the service has been prompt and timely. The service rep was curtious. I do not understand why he was unable to find my vehicle under a previous visit. More

by sdpd911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Dykes Service Rep., Sean Weaver
Aug 20, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the feedback! We are delighted to know that during your recent service visit our team was prompt and quick and we will make sure to share all your feedback with management. We hope that you will continue to visit us!

August 20, 2020

Mercedes Benz San Diego service does an excellent job in every way. The customer service and professionalism are top notch. They make things easy and explain everything clearly and they go above and beyon More

by Dana.young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Dawson
August 15, 2020

Very nice service. Mercedes Benz of San Diego never fails to do a good job! Better than any other mechanics. Highly recommend. Also nice to go home with a clean car!! More

by silviametzger
Recommend Dealer
Yes
Employees Worked With
Luke
Aug 15, 2020 -

Mercedes-Benz of San Diego responded

We're super happy to know of your recommendation for us. Thanks for your feedback about the services provided and we wish you happy travels!

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