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Mercedes-Benz of San Diego

San Diego, CA

4.9
593 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 593 reviews

April 17, 2021

I bought my car at Mercedes Benz of San Diego and have always been pleased with the service I received. My main contact is Collette Connors. Collette has been very easy to work with and I feel has my bes More

by Pendleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Connors
Apr 19, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the wonderful five-star review. We are so glad to hear our team here at Mercedes-Benz of San Diego is easy to work with, Collette in particular. We will be sure to pass along your kind comments to her. Mercedes-Benz of San Diego appreciates your kind feedback and your business. We look forward to seeing you back for your vehicle's next service.

April 16, 2021

Easy to set up appointments, fast service, and Sergio was great in explaining the process and work being done. The car wash after the service is a plus. More

by Lamberto Mathurin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Valdez
Apr 17, 2021 -

Mercedes-Benz of San Diego responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.

April 16, 2021

Always a tremendous experience at this dealership. I love the courtesy vehicles and how professional the advisors are. Alex teeter is my service advisor and he has always been so helpful with me. More

by Kagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Teeter
Apr 18, 2021 -

Mercedes-Benz of San Diego responded

Hi, Kagan! We definitely have a soft spot for our returning customers! Thanks so much for letting us know that our Service Department is still making you a priority. We appreciate your five star rating of us at Mercedes Benz of San Diego. Stop by again!

April 15, 2021

I have been loyal customer of San Diego MB dealership and I am very happy and satisfied with their service. My representative Sergio Valdez was responsive and prompt to keep me updated about my car while the More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 16, 2021 -

Mercedes-Benz of San Diego responded

Hi, Mike! We definitely have a soft spot for our returning customers! Thanks so much for letting us know that our Service Department is still making you a priority. We also appreciate your five star rating of us at Mercedes-Benz of San Diego. We hope to see again for your next service appointment!

April 14, 2021

They quickly put on my license plates on my Mercedes as I dropped off my wife’s car. Their system was very efficient and the car was done right on time. More

by jwraney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 16, 2021 -

Mercedes-Benz of San Diego responded

Thank you! We take our reviews seriously and are delighted to learn about your visit and that our team was efficient and reliable. We appreciate your feedback! Our team is available should you require any extra help. Safe travels!

April 12, 2021

Trudy was amazing. Great customer care and support! I really appreciated the constant contact and explanation. I would recommend everyone go see her if they have trouble with their car. More

by Summer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy
Apr 13, 2021 -

Mercedes-Benz of San Diego responded

Summer, thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department, especially Trudy. We appreciate you recommending us at Mercedes-Benz of San Diego!

April 11, 2021

She’s has an overall good job and treat her clients as herself . My overall experience from her work was excellent customer premiers customer service.. Job well done.. More

by newtonrowena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Tabor
Apr 12, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our team, especially Jessica. We value your business at Mercedes-Benz of San Diego!

April 11, 2021

Ross Benson is the best service man in MBSD. He is understanding, professional, and knowledgeable. He always gives honest option about my needs and request. More

by Brian Yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Benson, Sean Weaver
Apr 12, 2021 -

Mercedes-Benz of San Diego responded

Brian, thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department, especially Ross. We value your business at Mercedes-Benz of San Diego, and we look forward to any future visits!

April 09, 2021

My ML350 BlueTEC had a recall for installation of AEM. M-B of SD was able to take my vehicle the next day and completed the modification in just one day. Service Consultant, Jessica, was outstanding. Keep More

by skippercasey38
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Tabor
Apr 10, 2021 -

Mercedes-Benz of San Diego responded

Thank you for choosing Mercedes-Benz of San Diego. We will be sure to thank Jessica for providing your ML350 BlueTEC with an outstanding recall. We look forward to working with you again.

April 07, 2021

I was able to get a convenient appointment and the work was completed on same day. On previous visits, minor repairs have taken days. I hope this is the new normal. More

by nhamlin
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Dykes
Apr 08, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the feedback! We will make sure to share all your feedback with management, and we hope that you will continue to visit us at Mercedes-Benz of San Diego!

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