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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
673 Reviews

673 Reviews of Mercedes-Benz of Salem - Service Center

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November 07, 2024

Tony in the service department is great! Keep me informed of the status on my GLS63, and even let me use a 2024 EQE AMG for the weekend while I waited for my car. Thanks Tony and Mercedes of More

by TRISTAN FEKETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Mercedes-Benz of Salem responded

The EQE is pretty slick! Thank you for choosing Mercedes-Benz of Salem!

November 04, 2024

Tony and Don are simply great to work with and they both always provide great service with kindness and professionalism. I have also had interactions with the people in the parts department and they are ju More

by mykewabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Mercedes-Benz of Salem responded

We're proud to keep your GLC 300 in tip top shape! Thank you for choosing Mercedes-Benz of Salem!

November 03, 2024

Best service anywhere. Exactly what one would expect when purchasing and servicing a Mercedes. Great representation of Mercedes. More

by KIM71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
November 03, 2024

They always do a good job in a timely manner. Replaced NOX sensors and washed the exterior. In and out in just at two hours. More

by SSPEGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

I appreciate the way I am treated there. Wow. After all those years putting up in a sparingly kind manner, I feel people at Mercedes of Salem are refreshingly pleasant. More

by SALLY.WELTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Communication, service, and results were great. Don Post is always professional, and makes sure my questions are answered. More

by LAURIELAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Great service! Thanks, Don for taking care of us. He always makes it so easy. More

by AIKMANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

October 31, 2024

Dealership was good, but within days I got a coupon from Mercedes for $175 off the $1000 service. It cannot be applied back. I called the dealership about this & they have not replied. Why does the coupo More

by gmargiea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

professional service. the shuttle was convenient and helpful. The service on my rather old mercedes was good. More

by travis.merritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

The dealership always goes above and beyond. Don Post even gave me 4 AA batteries to spare me going to Freddie’s at rush hour since it took longer to repair my care than they thought. Whew! The More

by Sherrib.williams812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
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