Back

Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
467 Reviews

467 Reviews of Mercedes-Benz of Salem - Service Center

Sort by
May 31, 2024

Didn’t try to sell me in needed things, really appreciated the honesty and integrity. More

by RYJUNERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Evan and staff are terrific. They always work us in quickly and are super professional. Great experience! More

by lindersea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Tony the service department was absolutely wonderful. He had excellent follow through, and was diligent about solving a difficult service/warranty situation. He gave us a great loaner to use during the r More

by wlongjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Everyone there is so friendly and they always get the job done! I have only had a great experience there! More

by Alicia Soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

The service dept is great and specially Tony, very friendly and helpful. Highly recommended to anyone who has a mercedes that needs service. Thank you Tony, Dan Gerges More

by Dan Gerges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

The professional and great customer service is why I will continue to keep my business and next car purchase with you guys! More

by phlmddx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Unexpected problem arose after service, but were quick to get us back in and fix the problem. More

by Ricardo67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Helpful, friendly, quick to respond to any problems, excellent service from service department and Don More

by D.AXEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

I was impressed with the cleanliness of the dealership and the Professional service that was accomplished More

by QXCAPTAINKIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

The customer lounge chairs are uncomfortable for a 3-4 hour appointment. Otherwise, it’s fine! More

by ANNAMOSSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...