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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
717 Reviews

717 Reviews of Mercedes-Benz of Salem - Service Center

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January 17, 2025

Really friendly staff. Have taken care of any issues with the vehicle and always confirm that the job was done correctly. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Love dealing with the people at Salem Mercedes. Always give us a fair shake, and honesty seems to rule their way More

by DHERNDONWAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

The Service Advisor was very friendly, competent, and provided very good customer service. my car was serviced very quickly More

by CHERYLYEHLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Mercedes-Benz of Salem responded

We're glad we could work with you. Thank you for choosing Mercedes-Benz of Salem!

January 11, 2025

The service for my 2022 Mercedes EQS WAS GOOD. BUT i has another 2023 Mercedes EQS currently least for 2 years from 3/2024 to 3/2026 . . Recently it has 2 flat tires left side front and back.. More

by VANKHA503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! Give us a call or shoot an email to service@salemmercedes.com so we can work on this with you.

January 11, 2025

Good service with no issues and quick and easy to schedule and pickup of car More

by gilmergreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Mercedes-Benz of Salem responded

We're glad we could assist! Thank you for choosing Mercedes-Benz of Salem!

January 11, 2025

I absolutely adore the staff there. Very friendly and family oriented. I would highly recommend Mercedes Benz of Salem. More

by c.darensburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Jan 13, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

January 10, 2025

As always the staff is friendly and efficient. Highly recommended this dealership to friends and family. More

by SPEEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! Thank you for your recommendation.

January 10, 2025

I had a great experience I was able to get in immediately to get a B service done. I was dropped off at my work and picked up to pick up my car. It couldn’t have been a better experience. More

by BRADMUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! We're glad we could assist with your B-Service!

January 09, 2025

The service team is excellent. I always expect a delay in having a service team get back to me when I use the text message option. Mercedes of Salem is very quick to respond and is More

by BDRETKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

January 09, 2025

Evan was sicke that day so Mike covered for him. He was very courteous and helpful. He even explained the DEF system so the next time I have a problem I’ll know whether it needs fluid added or just More

by MGHUSS65
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Mercedes-Benz of Salem responded

We are glad we could assist with your Sprinter. Thank you for choosing Mercedes-Benz of Salem!

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