Mercedes-Benz of Salem - Service Center

Don was more than helpful. While traveling from PDX to Newport had a check engine light. Arrived at MB of Salem and they put us right into the cue. The issue was found. Luckily While traveling from PDX to Newport had a check engine light. Arrived at MB of Salem and they put us right into the cue. The issue was found. Luckily we could continue on our trip without issue and take care of the problem with our local dealer in PDX. More

Did a fine job. Car in & out of service shop in a timely manner, as promised. Friendly & helpful staff. Car in & out of service shop in a timely manner, as promised. Friendly & helpful staff. More

The service rep and a person in the shop were extremely helpful and curtious.curious. I dropped by two days earlier to check on parking my RV, and the shop guy came out and gave me some recommendations. It helpful and curtious.curious. I dropped by two days earlier to check on parking my RV, and the shop guy came out and gave me some recommendations. It's great to work with people that know their products. More

Great Service Manager, Don, and great service on each Mercedes we have owned over the years. Mercedes we have owned over the years. More

Very helpful and will definitely be bringing my car back in the future to be serviced here. in the future to be serviced here. More

Great service, pleasant people, I was able to get a loaner since they were booked up all the first day (I was unscheduled with a new warning indicator light) car returned cleaner and in better conditio loaner since they were booked up all the first day (I was unscheduled with a new warning indicator light) car returned cleaner and in better condition the next day. Thank you More

The service department went above and beyond to get us back on the road again. back on the road again. More

Brought my car in for a b service, the gentleman helping me was great. But about 3 hours later, my check engine light comes on. I call the service department to no answer so I spoke with the online represen me was great. But about 3 hours later, my check engine light comes on. I call the service department to no answer so I spoke with the online representative whom told me I will be getting a call…. Still no call and now I have my daily commuter parked because I don’t know what’s going on. More

Prompt and Courteous service. Easy in and out. Friendly. On time. Work done as agreed. Easy in and out. Friendly. On time. Work done as agreed. More

They have been amazing when other dealerships didn't even acknowledge I was on the lot. They have my business for life. I have told this to the owner. acknowledge I was on the lot. They have my business for life. I have told this to the owner. More