Mercedes-Benz of Salem - Service Center

Polite, knowledgeable and friendly staff. They kept me in touch about the servicing options, and the work was completed on time They kept me in touch about the servicing options, and the work was completed on time More

It wasn’t until I was checking out that recommendations were made for repairs that could have been completed and or approved while the vehicle was in the shop. were made for repairs that could have been completed and or approved while the vehicle was in the shop. More

Salem Mercedes is friendly prompt and easy to deal with. This is true of their sales as well as service. This is true of their sales as well as service. More

They always have great service and customer care. My questions are always taken care of. That are always ready to help. My questions are always taken care of. That are always ready to help. More

Wouldn’t trust my car to anyone else. Keep up the great work. Thank you. Keep up the great work. Thank you. More

The service itself is great and understanding. We had a mix up and they took care of it afterwards. The guy who came to pick up my car on the other hand was not going to give me the loner car’ key We had a mix up and they took care of it afterwards. The guy who came to pick up my car on the other hand was not going to give me the loner car’ key and almost left with it. And we had agree on a return time of 3:30pm but at 3:27 (still driving back from school) he decided to text saying ”hey I thought we agreed on 3:30” if he were to just wait until 3:28 to send that, I would have arrived home. I found the text rude especially it was not the time yet and I was not late to the point where he had to wait for even more than 5 mins. He was only there for 30 second (according to my ring camera) before he got frustrated and send the text More

Don Post is the most amazing Service Advisor. Always professional, informative and friendly. FIVE STAR 🌟 🌟🌟🌟🌟 Always professional, informative and friendly. FIVE STAR 🌟 🌟🌟🌟🌟 More

Great place to go! They take complete care of my car. They check out any strange noises between services calls and are always friendly and happy to answer any questions They take complete care of my car. They check out any strange noises between services calls and are always friendly and happy to answer any questions. More

Responsive and friendly. Took 3 try’s to fix my issue though but eventually got it, on my schedule! Took 3 try’s to fix my issue though but eventually got it, on my schedule! More