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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
673 Reviews

673 Reviews of Mercedes-Benz of Salem - Service Center

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October 17, 2022

The dealership and its “auto service” staff are excellent, professional, and very communicative. It is a pleasure to have them for work on my Mercedes. More

by mbennett8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

Always excellent work and done as expected in a timely way. We appreciate the text updates and always asking if there are questions about service items. More

by bcoons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

Dropped a sprinter/winnebago for a recall and oil change. Wasn't easy to park. Sales dude said service parking round other side. Service dude ran out and parked it for me. Awesome! More

by J.D.BARTON
Recommend Dealer
Yes
Employees Worked With
I can't remember. The service guy that checks people in.
October 16, 2022

Always a great experience when I go to the service dept . Don Post does a fantastic job and you can trust his opinion! More

by gaylehome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Went in for a brake job, supposed to be hrs. done in 1 1/2, surprised and pleased More

by BHANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

Everyone in the service department was very polite and helpful. Don was my service rep and he was knowledgeable and took time to share all that needed to be done on my vehicle. They also did a great job c More

by JORDYJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

Service advisor kept me well informed even tho the job took a longer than expected. More

by MKAZMIRUK90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Mercedes-Benz of Salem responded

Thank you for your feedback and for this review!

October 03, 2022

Service department has been great to work with. Knowledgeable and helpful. Shuttle drivers are the best More

by marianne.eichler
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle drivers
Oct 06, 2022 -

Mercedes-Benz of Salem responded

They are the best! Thank you for choosing Mercedes-Benz of Salem!

September 25, 2022

Even though it is 35 miles from my house, I prefer going here over three other dealerships that are closer to me. Since they are a very small dealership, it’s easier to get appointments and personal service More

by SL550 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Mercedes-Benz of Salem responded

Thank you for this great feedback. We'll sharpen up and make sure your next visit is worthy of all five-stars!

August 15, 2022

Really well run place. Friendly and respectful folks, and the techs get.it fixed the right way. More

by 1956PRATT
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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