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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
676 Reviews

676 Reviews of Mercedes-Benz of Salem - Service Center

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August 01, 2023

Everyone was helpful and easy to get my sprinter scheduled. They worked with me so I could pick up my van after hours. More

by TONYAPTCER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 31, 2023

Great service and friendly staff. They get me right in and checked out timely. They always keep me informed of what is going on More

by TLG3234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Mercedes-Benz of Salem responded

Information flow is key to our speedy service! Thank you for choosing Mercedes-Benz of Salem!

July 31, 2023

Did not work with Evan, worked with Briand and Eli, both were excellent. I was kept informed at every step. More

by SJW049
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Mercedes-Benz of Salem responded

Enjoy your new Sprinter! Thank you for choosing Mercedes-Benz of Salem!

July 30, 2023

Nice people. I did order the wrong part so I had to make two trips to get one thing fixed. More

by SUN_OR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Mercedes-Benz of Salem responded

We're glad we could get it all fixed up. Thank you for choosing Mercedes-Benz of Salem!

July 29, 2023

Outstanding service, especially for my 32 year old SL 300. No problem too difficult. Original parts still available. More

by FRED.STEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Aug 01, 2023 -

Mercedes-Benz of Salem responded

No problem is every too difficult for us! Thank you for choosing Mercedes-Benz of Salem!

July 29, 2023

Quality, on time, friendly/ courteous and communicative. Would recommend to anyone for the best experience. More

by klauslaetsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 29, 2023

Everyone very friendly! Did their best to accommodate my needs! Great job by everyone!!!! The best More

by K.hopstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole. Five star
Aug 01, 2023 -

Mercedes-Benz of Salem responded

We always aim to accomodate. Thank you for choosing Mercedes-Benz of Salem!

July 28, 2023

Great service with car finished with repairs in timely manner. Very professional staff and clean environment. More

by iwlyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 28, 2023

Definitely did not feel like a number. It's more of a genuine experience I guess. Excellent communication. Prompt and informative. Highly recommend. More

by SEND2TYAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Mercedes-Benz of Salem responded

You are never just a number here! Thank you for choosing Mercedes-Benz of Salem!

July 27, 2023

Always great service from Don, Tony and the entire team. They’re always willing to do whatever it takes. More

by lindag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Mercedes-Benz of Salem responded

Always! Thank you for choosing Mercedes-Benz of Salem!

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