Mercedes-Benz of Salem - Service Center

Our problem could not be fixed the day we brought it in, but Don was prompt with letting us know that and having our car back to us by the end of the week as promised. but Don was prompt with letting us know that and having our car back to us by the end of the week as promised. More

I am very content for the highly professional, and excellent job that was provided! I am sure that I will come again with any issues I may have with my car. Thank you! excellent job that was provided! I am sure that I will come again with any issues I may have with my car. Thank you! More

Can fix the issue but not well taking care the vehicle. The vehicle come out with lot of scratches. The vehicle come out with lot of scratches. More

Everyone is very friendly and knowledgeable and professional I felt that I got a super great service professional I felt that I got a super great service More

Always top notch service. I appreciate everyone there and the rides to work. Thank you! I appreciate everyone there and the rides to work. Thank you! More

Workmanship was perfect. The dealer people were pleasant, polite, and answered questions courteously. I was offered coffee and a shuttle back home, and the shuttle picked m The dealer people were pleasant, polite, and answered questions courteously. I was offered coffee and a shuttle back home, and the shuttle picked me up when the work was complete. More

They are always friendly and helpful at this dealership! Great customer service and easy to get on and out. Great customer service and easy to get on and out. More

Evan was pleasant, knowledgeable and efficient. He made sure we're taken care of in the time frame we had. Great service! He made sure we're taken care of in the time frame we had. Great service! More

Everything went smoothly - they were able to address all of the issues in the planned amount of time, they set me up with a loaner vehicle while mine was in the shop (I live an hour away), and the communica of the issues in the planned amount of time, they set me up with a loaner vehicle while mine was in the shop (I live an hour away), and the communication was excellent. This was my first experience with Salem Mercedes, and I intend to have all dealership work completed there in the future. More

I am always treated with so much attention and kindness to details and respect on my yearly visits. Thank you to details and respect on my yearly visits. Thank you More