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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
713 Reviews

713 Reviews of Mercedes-Benz of Salem - Service Center

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March 12, 2025

"I recently had my vehicle serviced at your department and I was thoroughly impressed! The staff were friendly, knowledgeable, and efficient. The work was completed on time and to a high standa More

by CENTERMARKET20
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Efficiently diagnosed and repaired what was actually really needed to improve performance. Listened to me!! Great service with available loaner for those of us who drive in from the coast. More

by jcasper10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Been going to Salem Mercedes for years. Service is always prompt and friendly. Went to Wilsonville Mercedes 1 time and had a horrible experience. Evan is fantastic. More

by ROBERT@OREGONHOODCLEANING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Don and the staff are always very knowledgeable and nice. Store is clean and complimentary beverages are added benefits More

by DONOCONNOR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

The service team kept me informed every step of the way, and overall they provided very good service. More

by TANDEMAPPROACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

BEST DEALERSHIP I HAVE EVER WORKED WITH! ! MIKE THE SERVICE DIRECTOR HELPS WITH ANY PROBLEMS I HAVE EVEN IF THE VEHICLE IS NOT IN THE SHOP, HE IS ALWAYS THERE TO ANSWER MY CALL WHEN I HAVE QU More

by Nlf421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Great people. Don post was very professional with communication and personality’s the best. Overall great experience More

by MARICELA.STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Kind, polite, knowledgeable staff who explain clearly what service needs to be performed and results of their findings. More

by sdfarrell53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Friendly and honest staffs. Clean and nice setting. Gets things done as promised and on time. More

by mwmyint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Excelent service! They treat you like family! My appointment was scheduled sooner than what I thought! I loved the free ride home! More

by FRANCISCOACEVEDO1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.