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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
679 Reviews

679 Reviews of Mercedes-Benz of Salem - Service Center

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February 15, 2024

I like them. They are always nice and professional yet personable. They do their job well. More

by janbledsoe53
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Carroll
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

February 14, 2024

Extremely customer service oriented. Went above and beyond to make sure work was excellent. Work was timely and information was thorough. More

by cpingel1
Recommend Dealer
Yes
Employees Worked With
Don Post
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

February 13, 2024

Awesome Was provided a loaner which made the experience even better. Accurately diagnosed the problem, worked with my warranty provider and repaired it expeditiously and with only deductible cost. More

by chipnmolly
Recommend Dealer
Yes
Employees Worked With
Tony and Don in service
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

February 10, 2024

Good service but the job is not satisfied. My vehicle still has issues. Expensive but quality is not satisfied. More

by acp1.engineering
Recommend Dealer
No
Employees Worked With
Evan Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Carroll
February 10, 2024

Don is why we keep coming back. He is very helpful and accommodating. Your service department always does a great job also. More

by FELGENTRAEGER
Recommend Dealer
Yes
Employees Worked With
Don Post
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

February 08, 2024

Don is always friendly and kind. It feels like they are an honest business. Exceptional staff and service. More

by Heidi
Recommend Dealer
Yes
Employees Worked With
Don
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

February 08, 2024

Helping with warranty situation and keeping me updated Mywife wasjustpleasedtogethercsrbackina timely manner Driving it today More

by TJS81966
Recommend Dealer
Yes
Employees Worked With
Tony
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

February 08, 2024

Excellent service--really cared about us and our vehicle. Well done! Greg, our Mercedes mechanic did an excellent job, as well. Thank you all! More

by J_BRITTON525
Recommend Dealer
Yes
Employees Worked With
Don Post
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

February 08, 2024

People are nice and efficient All right ? ? Do you not understand nice and efficient More

by Genedq
Recommend Dealer
Yes
Employees Worked With
Very good
Jul 17, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

February 06, 2024

Always prompt responsive helpful service. Don is the best. The loaner vehicle was so helpful for us. More

by HELEN.COOPER
Recommend Dealer
Yes
Employees Worked With
Don Post
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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