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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
679 Reviews

679 Reviews of Mercedes-Benz of Salem - Service Center

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May 22, 2024

Got back to me quickly and certified that my van’s AC system was working corrctly. More

by RYANLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 22, 2024

Came in for a recall item. They were able to take care of it immediately. They were friendly and answered all of my questions. More

by hobiep
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 20, 2024

Wouldn’t trust anyone else, keep up the great work. Thank you Mercedes of Salem. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 17, 2024

They are great kept me informed on all what was going on, explained everything. Great customer service. More

by dogger44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndy Patterson
May 17, 2024 -

Mercedes-Benz of Salem responded

We firmly believe that information during your visit is key! Thank you for stopping in!

May 17, 2024

Customer Service from reception to Shuttle was excellent. I spoke to the service advisor when I dropped off my car, about scheduling for another time to get a lube oil & filter along with a tube up done, but More

by ANNAMNEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 17, 2024

Fast, efficient service! Personable interaction! Work completed as scheduled. Comfortable, well stocked waiting room area! More

by DAGOS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 16, 2024

Excellent service received and cost was less than I expected it to be. Thank you for the shuttle service also! More

by jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark shuttle driver
May 16, 2024 -

Mercedes-Benz of Salem responded

We love coming in below the estimate! Thank you for choosing Mercedes-Benz of Salem!

May 16, 2024

Great Mercedes Benz dealer in Salem, OR. Excellent service department Don Post, my service advisor is very courteous and very professional. It’s always a great confort to have him taking More

by MGKDUDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! We're glad we could take care of you.

May 15, 2024

Havin the SLR serviced requires the special training and equipment that only a well qualified dealer can provide. I appreciate that Salem has maintained this capability to support this very special and uniq More

by LARSG1F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

We are thrilled we can keep your SLR in tip-top shape! Thank you for choosing Mercedes-Benz of Salem!

May 15, 2024

All facets of their service department was top notch. Don Post my service advisor is the best in the business. More

by Elsie_growth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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