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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
679 Reviews

679 Reviews of Mercedes-Benz of Salem - Service Center

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May 30, 2024

The service dept is great and specially Tony, very friendly and helpful. Highly recommended to anyone who has a mercedes that needs service. Thank you Tony, Dan Gerges More

by Dan Gerges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem Dan!

May 30, 2024

Everyone there is so friendly and they always get the job done! I have only had a great experience there! More

by Alicia Soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem Alicia!

May 28, 2024

The professional and great customer service is why I will continue to keep my business and next car purchase with you guys! More

by phlmddx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

We appreciate it! Thank you for choosing Mercedes-Benz of Salem!

May 27, 2024

Unexpected problem arose after service, but were quick to get us back in and fix the problem. More

by Ricardo67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 27, 2024

Helpful, friendly, quick to respond to any problems, excellent service from service department and Don More

by D.AXEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 26, 2024

I was impressed with the cleanliness of the dealership and the Professional service that was accomplished More

by QXCAPTAINKIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 23, 2024

The customer lounge chairs are uncomfortable for a 3-4 hour appointment. Otherwise, it’s fine! More

by ANNAMOSSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

We will look into chairs. Thank you for choosing Mercedes-Benz of Salem!

May 23, 2024

Quality work, good price, nice people, knowledgeable technicians. I was so happy I learned more about how my car works. And, I have had it 2.5yrs. I switched to Salem Mercedes for my service on car a More

by JTruesdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 23, 2024

they were able to squeeze me in on short notice to repair the wheel speed sensor on my sprinter. Great customer service completed in a timely manner More

by CROUCHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 22, 2024

Don post is the best he always does his best to fit us in and give us a fair price! More

by ROBERTROWE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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