Mercedes-Benz of Salem - Service Center

My car’s needed service was compled on time and, more. importantly, the job was done properly.m. Of course, that’s as it should be, but I once owned Cadillacs and dealer service, at that dealership was hor importantly, the job was done properly.m. Of course, that’s as it should be, but I once owned Cadillacs and dealer service, at that dealership was horrible. More

Friendly, thorough, & appeared to care. Answered my questions & concerns. They pointed out potential issues due to age which was something I had not thought of. I usually avoid dealerships Answered my questions & concerns. They pointed out potential issues due to age which was something I had not thought of. I usually avoid dealerships for maintenance but the coupons make the maintenance more affordable. Plus the customer service was fantastic! I am very happy!! More

They did a great job! Always appreciate how they take care of me and my van! Always appreciate how they take care of me and my van! More

The team was courteous and communicated efficiently. Tony was great to work with for me as a first time customer. The repair was completed earlier than expected. Very pleased Tony was great to work with for me as a first time customer. The repair was completed earlier than expected. Very pleased More

They have not called back this entire day. I have called 4 times. Not acceptable I have called 4 times. Not acceptable More

Service was profesional as you would expect from Mercedes. We were given a loaner to use while the service was being completed. My only suggestion, given that my wife and I are 69 years old, they in Mercedes. We were given a loaner to use while the service was being completed. My only suggestion, given that my wife and I are 69 years old, they include a step with that loaner. The A service took a few hours to complete and we were on our way. The service writer kept us up to date during our wait. More

Service manager very courteous and provided exacting estimates. Finished work was precise and under expected costs. Waiting room we'll stocked with beverages and cookies. estimates. Finished work was precise and under expected costs. Waiting room we'll stocked with beverages and cookies. More

Excellent service and got my car back cleaned, and they saved me money. Win win in my books saved me money. Win win in my books More

Friendly, competent, on time, what more can you ask. BTW, nice rental. Dashboard intimidating Bye BTW, nice rental. Dashboard intimidating Bye More

Don Tony always great Work always done correctly People are very friendly Nice rest room People are very friendly Nice rest room More