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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
712 Reviews

712 Reviews of Mercedes-Benz of Salem - Service Center

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March 22, 2025

Bought my GLK here in ‘2014 and have serviced it only there ever since. They are simply the best service people I’ve ever known. More

by Salemhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Very easy sale! Great dealer! Everything went very smoothly. Eli was really super and responsive. More

by DCL0
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli
March 21, 2025

Good service, fast processed, Friendly take care, On time served, Waiting room is nice and also nice coffee More

by PANYATOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

First time customer from Portland and was not disappointed. Evan went above and beyond. Thank you, I will be coming back even though there are much closer options for me. More

by jamsong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Quick and efficient Tony was very informative and kept me updated in a timely manner More

by vondrum
Recommend Dealer
Yes
Employees Worked With
Tony
March 14, 2025

Brought in our RV / Sprinter Chassis- was having AC issues- they took the time to search for the issue. More

by jason@westcaremgt.com
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Carroll
March 14, 2025

I don't know English very well, so I am writing to you through Google Translate, my application may not be very correct because of this, but still you are a very good company, I am very pleased that I con More

by Denys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Evan and Don always go out of their way to be thoughtful and so helpful. I have come to depend on and trust them. Thank you Evan and Don! More

by ALASKAELISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Best customer service in the world. Excellent communication from beginning to end. I’m always greeted with a warm welcome. More

by anissajoubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna in service department
March 12, 2025

"I recently had my vehicle serviced at your department and I was thoroughly impressed! The staff were friendly, knowledgeable, and efficient. The work was completed on time and to a high standa More

by CENTERMARKET20
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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