Mercedes-Benz of Salem - Service Center

Fast service. Fixed the problem with the AC. Fair prices. Evan was very helpful and friendly! Fixed the problem with the AC. Fair prices. Evan was very helpful and friendly! More

I received an email saying my starter battery was very low. By the time I tried to start my GLC; it was dead. Had it “jumped”, and called MB of Salem and was told to bring it right in. They checked the ba low. By the time I tried to start my GLC; it was dead. Had it “jumped”, and called MB of Salem and was told to bring it right in. They checked the battery out and since it was over 5 years old, we told them to put a new one in. I can’t say enough good about this service. Other dealers would have you make an account for days ahead!! Here we were back on the road with a new battery in little over an hour!! More

I received the same outstanding service I’ve come to expect from MB of Salem. Another great experience! expect from MB of Salem. Another great experience! More

Very professional and clean. . I was treated with respect and courteous employees. Thanks for service I will be back . I was treated with respect and courteous employees. Thanks for service I will be back More

We have been very pleased with our experiences with the service department and they have a comfortable lounge area. service department and they have a comfortable lounge area. More

We found ourselves disabled on the roadside five hours from home. Got excellent help from Mike Schmidt and Evan Carroll at the dealership who referred us to Mercedes Roadside Assistance who also gave us e from home. Got excellent help from Mike Schmidt and Evan Carroll at the dealership who referred us to Mercedes Roadside Assistance who also gave us excellent assistance. And even though we waited 3.5 hours for the tow truck, the care we got with after hours drop off and expedited service to get us back on the road was very much appreciated. Especially considering the truly sketchy cell service, dropped call after dropped call, on our end. More

It was a pleasure to meet and work with Tony at Mercedes-Benz of Salem. They had our car in & out in a jiffy, even offered to gibe me a ride to wherever and washed my car. Awesome experience! Mercedes-Benz of Salem. They had our car in & out in a jiffy, even offered to gibe me a ride to wherever and washed my car. Awesome experience! More

We received excellent service from this Mercedes dealership. We had no idea what was wrong with our car and they were able to diagnose and fix it in a timely manner. They even washed our car before dealership. We had no idea what was wrong with our car and they were able to diagnose and fix it in a timely manner. They even washed our car before we picked it up. More

The dealership staff was very knowledgeable and professional. They were able to provide me with the service I needed in a very timely manner. professional. They were able to provide me with the service I needed in a very timely manner. More

They found the correct problem with our van. Auto zone said it was a NOS oxide sensor when it was a def sensor. Auto zone said it was a NOS oxide sensor when it was a def sensor. More