Mercedes-Benz of Salem - Service Center

Excellent service, and friendly people. The car service was completely within the quoted time period and I loved the sparkly freshly washed car. The car service was completely within the quoted time period and I loved the sparkly freshly washed car. More

They were very professional, courteous and friendly, in making an appointment. The service advisor was quite knowledgeable about the specific recall issue on my car, and it was a pleasure doing business wi making an appointment. The service advisor was quite knowledgeable about the specific recall issue on my car, and it was a pleasure doing business with Mercedes of Salem. More

So very helpful, friendly, and thorough. Made for an enjoyable experience, from arrival to departure. Made for an enjoyable experience, from arrival to departure. More

I wish I could remember the names of each gentleman that helped me this last visit, but each person I interacted at Mercedes every time I’m there are considerate, personable & kind. Don, in service, is some helped me this last visit, but each person I interacted at Mercedes every time I’m there are considerate, personable & kind. Don, in service, is someone who I think has helped me every time I’ve needed to bring my car in & he always makes it a painless experience. I met Mark for the first time this last visit, he shuttled me to and from Mercedes, also a stand-up guy. More

Great and very helpful staff. Every time i bring my car to be serviced, I am impressed with the quality and professionalism. Every time i bring my car to be serviced, I am impressed with the quality and professionalism. More

Service stuff very knowledgeable about their game Thank you so much for your work will be back you so much for your work will be back More

The people there are Very sympathetic to their customers needs and are always there to help they even came and pick me up in Portland to get my car which Way out of their way for them, so the dealership wil needs and are always there to help they even came and pick me up in Portland to get my car which Way out of their way for them, so the dealership will go out of their way to help customers More

On 8/14/24 my Mercedes Sprinter van, in which I'm currently living and traveling, gave me a 'check engine' light and soon thereafter a 'you have 10 engine starts remaining' message, which suggested a currently living and traveling, gave me a 'check engine' light and soon thereafter a 'you have 10 engine starts remaining' message, which suggested an issue with the diesel emissions system. I was advised to see Evan Carroll at Mercedez-Benz of Salem. Evan was courteous and clear in his communication, and fit my van in that same afternoon. The issue was easily resolved, I paid a reasonable bill, and I was on my way. Excellent service. More

Good service, quality work, and expensive (>$50 for windshield washer fluid top-off). I need more words for the minimum so here they are. windshield washer fluid top-off). I need more words for the minimum so here they are. More

Every interaction with the Service Department has been wonderful! Thank you for making the experience enjoyable. wonderful! Thank you for making the experience enjoyable. More