718 Reviews of Mercedes-Benz of Salem - Service Center
Great experience with Mercedes Benz of Salem and particularly Evan Carroll and his Tech, Beau. While traveling on vacation in our Sprinter RV (Winnebago Revel) from our home in New Mexico we got a particularly Evan Carroll and his Tech, Beau. While traveling on vacation in our Sprinter RV (Winnebago Revel) from our home in New Mexico we got a check engine light and found ourselves in "limp" mode with power dramatically reduced. We slowly made our way the 100 miles from the Oregon coast to Salem. Evan and Beau immediately responded when we arrived and quickly diagnosed and repaired a problem with our Sprinters air filter housing that was leaking unfiltered air to the engine. We were really impressed with their caring response to our plight even though both were already really busy. Two thumbs up!! More
Had a great service visit at MB Salem. Recently bought a 2020 Sprinter and took it in for Service. Evan was great to work with and gave me a thorough breakdown of needed work and potent Recently bought a 2020 Sprinter and took it in for Service. Evan was great to work with and gave me a thorough breakdown of needed work and potential issues. Was not pushy and provided fair pricing so I will definitely going back. Eli was also amazing in helping me get up to speed on the APP and figuring out how to navigate it. More
New tires installed in a timely manner. Price was explained. Tony was very helpful and courteous as was the cashiers office. And my car was washed and vacuumed. Thank you! Price was explained. Tony was very helpful and courteous as was the cashiers office. And my car was washed and vacuumed. Thank you! More
Great Service, everyone was very helpful, loved getting the car wash after the service on the vehicle the car wash after the service on the vehicle More
As usual, Mercedes Benz of Salem treated me like royalty and provided excellent, timely and friendly service. Best dealership I have ever had the pleasure of working with. and provided excellent, timely and friendly service. Best dealership I have ever had the pleasure of working with. More
Very efficient and helpful. No problems with the new windshield on my brand new car. I always appreciate the staff at Mercedes-Benz of Salem. No problems with the new windshield on my brand new car. I always appreciate the staff at Mercedes-Benz of Salem. More
I am always taken care off. Don and his staff make sure every detail is covered. Car is freshly cleaned when I pick it up!! Don and his staff make sure every detail is covered. Car is freshly cleaned when I pick it up!! More
Meredes-Benz of Salem always does a thorough job when servicing my E400. The car was returned to me totally cleaned. I was offered a loaner car which I took home while the work was done on my car. Eve servicing my E400. The car was returned to me totally cleaned. I was offered a loaner car which I took home while the work was done on my car. Everybody was polite and all work was explained so I knew what was done. More