Mercedes-Benz of Salem - Service Center

Meredes-Benz of Salem always does a thorough job when servicing my E400. The car was returned to me totally cleaned. I was offered a loaner car which I took home while the work was done on my car. Eve servicing my E400. The car was returned to me totally cleaned. I was offered a loaner car which I took home while the work was done on my car. Everybody was polite and all work was explained so I knew what was done. More

Amazing service and such an amazing job done by there whole team! This is my favorite place to get my services done on my Benz! whole team! This is my favorite place to get my services done on my Benz! More

Very helpful & great customer service! Kept me well informed. Don the service manager went out of his way to help me. Kept me well informed. Don the service manager went out of his way to help me. More

Great service Great help Always appreciate the people and timely service. Best dealer around for Mercedes Benz! and timely service. Best dealer around for Mercedes Benz! More

great communication . . excellent customer service .. easy / efficient process of getting the service appointment scheduled .. overall fantastic experience . excellent customer service .. easy / efficient process of getting the service appointment scheduled .. overall fantastic experience More

Good job Was ready for us, got done on time. Appreciate the drop off n pick up. Driver was nice too Appreciate the drop off n pick up. Driver was nice too More

My Mercedes had a problem that required some complex logistics to get the repair complete. The parts and service departments did a phenomenal job handling everything including local transportation. They logistics to get the repair complete. The parts and service departments did a phenomenal job handling everything including local transportation. They were so easy to work with and allowed me to make decisions about other services without any pressure. If I lived in the Salem area, I would hesitate to use them for my Mercedes service More

Salem Mercedes-Benz was very professional. Everything was clearly explained, no suprises, great service. Thanks Everything was clearly explained, no suprises, great service. Thanks More

Very easy sale! Great dealer! Everything went very smoothly. Eli was really super and responsive. Great dealer! Everything went very smoothly. Eli was really super and responsive. More

Not the closest MB dealer, but WELL worth the 1. 5 hr drive for us. Excellent customer service at fair prices, which seems awfully rare these days in any industry. We trust service manager Don to giv 5 hr drive for us. Excellent customer service at fair prices, which seems awfully rare these days in any industry. We trust service manager Don to give us good advice about prioritizing what our vehicles need, and we love that he’s been there for the entire time we’ve been customers. Longtime valued employees are a hallmark of a well-run business. More