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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
653 Reviews

653 Reviews of Mercedes-Benz of Salem - Service Center

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January 18, 2025

The service department went above and beyond to get us back on the road again. More

by Downstreamnow
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Brought my car in for a b service, the gentleman helping me was great. But about 3 hours later, my check engine light comes on. I call the service department to no answer so I spoke with the online represen More

by madison.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Prompt and Courteous service. Easy in and out. Friendly. On time. Work done as agreed. More

by bdouglas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

They have been amazing when other dealerships didn't even acknowledge I was on the lot. They have my business for life. I have told this to the owner. More

by ZEROGRAVITYVAULTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Really friendly staff. Have taken care of any issues with the vehicle and always confirm that the job was done correctly. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Love dealing with the people at Salem Mercedes. Always give us a fair shake, and honesty seems to rule their way More

by DHERNDONWAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

The Service Advisor was very friendly, competent, and provided very good customer service. my car was serviced very quickly More

by CHERYLYEHLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Mercedes-Benz of Salem responded

We're glad we could work with you. Thank you for choosing Mercedes-Benz of Salem!

January 11, 2025

Good service with no issues and quick and easy to schedule and pickup of car More

by gilmergreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Mercedes-Benz of Salem responded

We're glad we could assist! Thank you for choosing Mercedes-Benz of Salem!

January 11, 2025

I absolutely adore the staff there. Very friendly and family oriented. I would highly recommend Mercedes Benz of Salem. More

by c.darensburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Jan 13, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

January 11, 2025

The service for my 2022 Mercedes EQS WAS GOOD. BUT i has another 2023 Mercedes EQS currently least for 2 years from 3/2024 to 3/2026 . . Recently it has 2 flat tires left side front and back.. More

by VANKHA503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! Give us a call or shoot an email to service@salemmercedes.com so we can work on this with you.

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