Mercedes-Benz of Salem

Great service Purchasing my used 300 was my first good experience but having Gayle and Krause come to my home to set up my car garage door opener was icing on the c Purchasing my used 300 was my first good experience but having Gayle and Krause come to my home to set up my car garage door opener was icing on the cake. Great service from a great dealerships. More

My experience with Mercedes of Salem When shopping for a new vehicle, Gayle was fun, attentive, and knowledgeable. She was easy to work with and listened to what I wanted without making m When shopping for a new vehicle, Gayle was fun, attentive, and knowledgeable. She was easy to work with and listened to what I wanted without making me feel presssured. My experience went smoothly and the team made me feel at home. More

Great service, great people, competitive pricing! I learned about Salem MB when I started taking my 2005 MB there for service. Don is an exceptional service manager, and their customer service is seco I learned about Salem MB when I started taking my 2005 MB there for service. Don is an exceptional service manager, and their customer service is second to none! When it was time for a new car, I chose Salem MB based on my history of great service. Needless to say I have found that every person in the dealership is exceptional! I dealt with Gayle. She was friendly, hard working, and a consummate professional! I just can’t say enough good things about my experience at this dealership!! More

Sales Rep. Gayle Rachtman and sales manager, Mike Harder were great team. Gayle is a knowledgable rep and had the answer to all my questions. Mike was a great Gayle Rachtman and sales manager, Mike Harder were great team. Gayle is a knowledgable rep and had the answer to all my questions. Mike was a great support manager and I would recommend both...excellent team. Haven't had to deal with service dept yet, but having purchased a M-B from this dealership in the past, I'm sure that the service will be as good as it was in the past. More

Purchase of Vehicle Returned a lease I had for 3 years and purchased a vehicle from Gayle Rachtman. She was super helpful, friendly and made the process simple and quick Returned a lease I had for 3 years and purchased a vehicle from Gayle Rachtman. She was super helpful, friendly and made the process simple and quick. Couldn't have been happier with the service I was given. I even ran into a friend there that Gayle was also helping. Thanks, Gayle! More

A pleasant experience After having owned a 2007 Acura MDX for 11 years I decided it was time to have a new car. I did visit a few dealership but I finally returned to Acura After having owned a 2007 Acura MDX for 11 years I decided it was time to have a new car. I did visit a few dealership but I finally returned to Acura of Salem where I had purchased my car 11 years ago. Bernardo and Cindy were outstanding answering questions and presenting the various opportunity for a purchase/leasing. I did opt for the leasing and the negotiation went smooth and friendly until we reached a consensus on a 3 year lease of a brand new 2018 Acura MDX with all the bells and whistles. No pressure was applied and the utmost courtesy was present during the entire length of the negotiation. So I left the dealership with my new car and I am still smiling with satisfaction More

Comfortable buying a car here! George started working with my husband first. We were looking for a specific engine size and possible trade up for our 2003 convertible. George was g George started working with my husband first. We were looking for a specific engine size and possible trade up for our 2003 convertible. George was good about finding what we were looking for. Yes I bought the car he found us! Happy and looking forward to sporting around in such a class of a Mercedes-Benz! A Cardinal red SL450 roadster. More

Great Experience Smooth transaction and a delight dealing with everyone. I found the experience informative and very helpful and the staff was very willing to work wi Smooth transaction and a delight dealing with everyone. I found the experience informative and very helpful and the staff was very willing to work with you. More

Truly great people to work with. Our experience with Mercedes-Benz of Salem has been excellent. From the purchase of my first Mercedes 12 years ago, Don and the service department kep Our experience with Mercedes-Benz of Salem has been excellent. From the purchase of my first Mercedes 12 years ago, Don and the service department kept my Mercedes R Class in such great condition that I never wanted to buy another, but alas after putting 140K on my beauty, my family said it was time to get a new car. After 6 months of going back and forth with Gayle helping me along the way, I finally settled on a new Mercedes 350. It is a great car and I could not have come to the decision I did without the help of Gayle. These are great people. More

Authentic & Family two words describing Team Salem M'-Benz I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it i I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it is I need, it is taken care of with the most priority and convenience. All my return visits I've had a Starbucks coffee offered upon arrival, along with a beautiful smile by Gayle, as well as, quick assistance when buying my car. And...Mike, he made sure my extra's like my warranty and add ons were taken care of when I wanted and at the times I desired, and furthermore was glad to lend his expertise on ALL my questions and future ideas. Thanks Team Salem Mercedes-Benz More