Mercedes-Benz of Salem

Best vehicle buying experience ever! Brian Merrell is such a pro, from helping us carefully select the specific Sprinter options needed as the base for a conversion to the adventure van o Brian Merrell is such a pro, from helping us carefully select the specific Sprinter options needed as the base for a conversion to the adventure van of our dreams; to great communications during the long production and transportation phase; and then the most streamlined vehicle delivery we have ever experienced. Great job Brian and your team at Mercedes Benz of Salem! More

Great Experience! Very helpful; if she did know,she would ask! She provided assistance in my decision in making the purchase; either an 2016 CLA 250 orban 2018 loaner Very helpful; if she did know,she would ask! She provided assistance in my decision in making the purchase; either an 2016 CLA 250 orban 2018 loaner CLA 250. More

supreme service !! We ordered our new car from Mr. Donofrio. He helped us choose the right car for us. Once the car arrived, he let us know the progress of receiving th We ordered our new car from Mr. Donofrio. He helped us choose the right car for us. Once the car arrived, he let us know the progress of receiving the car. He kept us totally aware of what was going on. Mr. Laetsch met us to go over the operation of the car. He took his time to answer all our questions . I was very impressed . From start to finish , dealing with Mercedes-Benz of Salem was excellent. We will always be a customer of this dealership!! Thank you, Mr Donofrio and Mr. Laetsch!!! More

Knowledgeable, Friendly Support With Sprinters in such high demand, I wasn't able to find one locally. Brian helped me navigate all of the options and choices we had to make remotely With Sprinters in such high demand, I wasn't able to find one locally. Brian helped me navigate all of the options and choices we had to make remotely! We spec'd a new van to be built for us sign unseen. I would not have believed it would be possible let alone enjoyable. His years of experience made a huge difference in our confidence. More

Brian went above and beyond for us Met Brian for a couple hours and by the time i drove away in our new sprinter van i felt like i had know him for years. Was almost sad we couldn't han Met Brian for a couple hours and by the time i drove away in our new sprinter van i felt like i had know him for years. Was almost sad we couldn't hang out more.. More

Excellent customer service! Brian Merrell showed us inventory we were interested in, educated us about the options, provided us with brochure and information sheets on upgrades f Brian Merrell showed us inventory we were interested in, educated us about the options, provided us with brochure and information sheets on upgrades for van conversions. He was very knowledgeable, forthright, and friendly, went the extra mile to accommodate our needs. More

Excellent in all respects Lisa was very professional , friendly and knowledgeable. She went the extra mile to ensure i was equipped to know and enjoy my first Mercedes. I have Lisa was very professional , friendly and knowledgeable. She went the extra mile to ensure i was equipped to know and enjoy my first Mercedes. I have no hesitation in recommending Lisa to my friends More

Dont Buy A Sprinter From Any One Else In Oregon If you are in Oregon and need to purchase a Sprinter van, you cannot do better than Mercedes Benz of Salem. I have worked with Brian Merrell and the e If you are in Oregon and need to purchase a Sprinter van, you cannot do better than Mercedes Benz of Salem. I have worked with Brian Merrell and the entire team at Mercedes Benz of Salem for years and can tell you that they are fantastic to work with. More

Fantastic Partner! Esplori is very excited to partner with Brian and Mercedes-Benz of Salem to promote environmentally conscious Sprinter van conversions! With Brian, we Esplori is very excited to partner with Brian and Mercedes-Benz of Salem to promote environmentally conscious Sprinter van conversions! With Brian, we found a kindred spirit who is more concerned with providing the right fit for a customer than just making a sale. Brian is extremely forward thinking and working together has been a truly collaborative experience. We definitely recommend buying your Sprinter from Brian, and having it converted by Esplori. You will be delighted with your overall customer service experience. More

Metris Camper Conversion program with Keystone Coachworks Buying a vehicle “sight unseen” can be a scary process for most people. I’m incredibly thankful for Brian who made the whole experience absolutely wo Buying a vehicle “sight unseen” can be a scary process for most people. I’m incredibly thankful for Brian who made the whole experience absolutely wonderful! His devotion to excellent customer service doesn’t cease— like responding to my text even while on vacation; keeping me updated on the delivery process and effortlessly managing the transition in the Metris Conversion program with Keystone Coachworks. Thank you Brian! You are a delight to work with!! 👍🏼😀 More