Mercedes-Benz of Salem

George worked extra hard, found the us the perfect car.. The car we wanted was not widely available. Sales associates at a competitors dealership were nice but they did not actively work to find what we want The car we wanted was not widely available. Sales associates at a competitors dealership were nice but they did not actively work to find what we wanted. George was very proactive and kept looking until he found just what we wanted. We are very happy customers. Best of all my wife called me on her way to town this morning. All she said was, "I LOVE my new car". She (and I) are very happy with our car and with George personally. We really appreciate your help finding our dream car and making it easy to buy. Thank YOU George! Scott Erickson More

Great customer service The best Sales guy!! I can recommend this dealer to anyone that reads this review.....if you need someone that will treat you the way you deserve it w The best Sales guy!! I can recommend this dealer to anyone that reads this review.....if you need someone that will treat you the way you deserve it would be Abel! More

Ingrid is Amazing I had the pleasure of working with the fabulous sales associate Ingrid! Her professionalism, expertise and fantastic customer service was invaluable t I had the pleasure of working with the fabulous sales associate Ingrid! Her professionalism, expertise and fantastic customer service was invaluable to my search for the perfect car. I very much appreciate her following-up with me, and making sure all of my questions were answered. I would highly recommend this local luxury car dealership, and ask for Ingrid! You won’t be disappointed! More

Great People - Great Place! Gayle was great to work with, and we appreciate all her hard work, but my wife found a car she wanted through a private party. We'll be back! Thank Gayle was great to work with, and we appreciate all her hard work, but my wife found a car she wanted through a private party. We'll be back! Thank you! More

Great service Purchasing my used 300 was my first good experience but having Gayle and Krause come to my home to set up my car garage door opener was icing on the c Purchasing my used 300 was my first good experience but having Gayle and Krause come to my home to set up my car garage door opener was icing on the cake. Great service from a great dealerships. More

My experience with Mercedes of Salem When shopping for a new vehicle, Gayle was fun, attentive, and knowledgeable. She was easy to work with and listened to what I wanted without making m When shopping for a new vehicle, Gayle was fun, attentive, and knowledgeable. She was easy to work with and listened to what I wanted without making me feel presssured. My experience went smoothly and the team made me feel at home. More

Great service, great people, competitive pricing! I learned about Salem MB when I started taking my 2005 MB there for service. Don is an exceptional service manager, and their customer service is seco I learned about Salem MB when I started taking my 2005 MB there for service. Don is an exceptional service manager, and their customer service is second to none! When it was time for a new car, I chose Salem MB based on my history of great service. Needless to say I have found that every person in the dealership is exceptional! I dealt with Gayle. She was friendly, hard working, and a consummate professional! I just can’t say enough good things about my experience at this dealership!! More

Sales Rep. Gayle Rachtman and sales manager, Mike Harder were great team. Gayle is a knowledgable rep and had the answer to all my questions. Mike was a great Gayle Rachtman and sales manager, Mike Harder were great team. Gayle is a knowledgable rep and had the answer to all my questions. Mike was a great support manager and I would recommend both...excellent team. Haven't had to deal with service dept yet, but having purchased a M-B from this dealership in the past, I'm sure that the service will be as good as it was in the past. More

Purchase of Vehicle Returned a lease I had for 3 years and purchased a vehicle from Gayle Rachtman. She was super helpful, friendly and made the process simple and quick Returned a lease I had for 3 years and purchased a vehicle from Gayle Rachtman. She was super helpful, friendly and made the process simple and quick. Couldn't have been happier with the service I was given. I even ran into a friend there that Gayle was also helping. Thanks, Gayle! More

A pleasant experience After having owned a 2007 Acura MDX for 11 years I decided it was time to have a new car. I did visit a few dealership but I finally returned to Acura After having owned a 2007 Acura MDX for 11 years I decided it was time to have a new car. I did visit a few dealership but I finally returned to Acura of Salem where I had purchased my car 11 years ago. Bernardo and Cindy were outstanding answering questions and presenting the various opportunity for a purchase/leasing. I did opt for the leasing and the negotiation went smooth and friendly until we reached a consensus on a 3 year lease of a brand new 2018 Acura MDX with all the bells and whistles. No pressure was applied and the utmost courtesy was present during the entire length of the negotiation. So I left the dealership with my new car and I am still smiling with satisfaction More