Mercedes-Benz of Salem

Sprinter Worker Brian Merrell goes above and beyond! One of a kind! No BS, super pro! Sharp shooter What can I say he's the MAN. No need to look elsewhere Brian Merrell goes above and beyond! One of a kind! No BS, super pro! Sharp shooter What can I say he's the MAN. No need to look elsewhere More

My visit to Valley Motors service department Of course Mike Schmidt is the best but I have to say Donovan greeted me by name when I took my car in..was very efficient in getting me set up and to Of course Mike Schmidt is the best but I have to say Donovan greeted me by name when I took my car in..was very efficient in getting me set up and to work by 7:30 am...I am very pleased and impressed with the customer service..and it is very pleasant and courteous dealing with Valley Motors Service Dept. More

we were impressed Donovan was great about getting our car in with the right service person and kept us informed about the service that was needed. Mike our service t Donovan was great about getting our car in with the right service person and kept us informed about the service that was needed. Mike our service technician, did a great job tracking down the problem with our alarm on the car, and so far we couldn't be more pleased with the results. Thanks guys!!! More

My Sprinter Search I've began my Sprinter search several months ago and have spoken to several sales reps at several dealerships. Brian by far is the most personable and I've began my Sprinter search several months ago and have spoken to several sales reps at several dealerships. Brian by far is the most personable and professional. He took the time to understand my needs and wants. I was referred to Brian by a mutual friend who purchased a Sprinter from Brian several years ago. He has been patient and took the time to understand my needs and is constantly making recommendations. Unfortunately I've not been able to finalize an order for a Sprinter yet but this is not Brian's fault as MB is having difficulty fulfilling the build out I need. I will continue to work with Brian as my MB contact of choice. I'm sure he will be able to make this happen in the near future. More

Sprinter whisperer Brian Merrell The man, the myth, the legend that is Brian Merrell. Foresight beyond foresight. The ability to make a Sprinter appear with a single click. A kind g The man, the myth, the legend that is Brian Merrell. Foresight beyond foresight. The ability to make a Sprinter appear with a single click. A kind gentle man with an understanding ear and supreme knowledge of the system. More

Excellent! I have been into the dealership twice in the last few weeks. Both times Donovan took care of the issues I had with a smile and great customer service I have been into the dealership twice in the last few weeks. Both times Donovan took care of the issues I had with a smile and great customer service. He went above and beyond normal customer service. to be sure that everything was taken care of. The level of good customer service far exceeds the norm for other dealerships I have dealt with in the past. More

Brian's the man with the vans I have been working with Brian on a custom build for my future van conversion. The experience has been painless and I'm excited to get our new van. T I have been working with Brian on a custom build for my future van conversion. The experience has been painless and I'm excited to get our new van. Thank you Brian! More

Brian rocks Brian helped my family get an awesome van that I'm super excited to tour in. Sprinters are amazing and navigating the nuances of the vehicle to get th Brian helped my family get an awesome van that I'm super excited to tour in. Sprinters are amazing and navigating the nuances of the vehicle to get the perfect fit is challenging. Brian made it easy and we've got the best ride for us. More

The Magic Van Man Brian has been extremely helpful in the selection process for our MB van. His experience and knowledge of the vans inside and out make the purchasing Brian has been extremely helpful in the selection process for our MB van. His experience and knowledge of the vans inside and out make the purchasing process stress free. We drove from Portland to purchase the van from Brian, and got exactly what we were looking for. More

Excellent Customer Service Brian went above and beyond and worked fast and efficiently to make sure everything was taken care of for our purchase. He won't give you the "run aro Brian went above and beyond and worked fast and efficiently to make sure everything was taken care of for our purchase. He won't give you the "run around" and will tell you like it is. He made sure we were comfortable with the vehicle and went into great detail on how to maintain and operate it before we left the lot. We spent a lot of time searching for the right vehicle to meet our needs and he made it happen. We highly recommended him. More