
Mercedes-Benz of Salem
Salem, OR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,112 reviews
Car Purchase Lisa Upex was very professional, friendly, fun to work with and knowledgeable. She was able to answer any questions I had. I recommend her highly. It Lisa Upex was very professional, friendly, fun to work with and knowledgeable. She was able to answer any questions I had. I recommend her highly. It was a exciting experience. 5 stars More
Great service, great people. So after being told that a failed $3500 part was not covered under my warranty by a different Mercedes dealership that was closer to home, I took my v So after being told that a failed $3500 part was not covered under my warranty by a different Mercedes dealership that was closer to home, I took my van back to Salem Mercedes Benz where I bought it. The service team looked up my warranty, told me it was covered, and fixed it straight away. You can not get better service than that. These guys have never let me down, there customer service is fantastic and professional. Don't waste your time going any where else. More
Great Team! Great Experience! Our buying experience and Mercedes Benz of Salem Oregon was amazing. The salesperson Gayle was very engaging, helpful and pleasant. She took great c Our buying experience and Mercedes Benz of Salem Oregon was amazing. The salesperson Gayle was very engaging, helpful and pleasant. She took great care of my wife and I, answering all of our questions and letting us take a long test drive through town and up the freeway to really feel the vehicle. She was very patient showing us all the features and then assisting us through the entire sales process, even meeting with us several days later to give a thorough briefing of all the features we later had questions how to use. Manager Mike is a person of great integrity, he was honest and worked very hard to make a deal that we all felt great about! I have never purchased a vehicle with such ease and comfort... or as quickly. Mike said we are now part of the family, which often seems "folksy" when you hear that from care dealers but in this case I absolutely believe they meant it! The purchase experience was top notch from the moment we arrived on the lot to the moment we drove out in a new Mercedes... and, even after, when we had "tech questions". We are so happy with our purchase and will recommend Mercedes Benz of Salem to anyone. Go talk to them, they are low pressure, super cool and real people! More
Klaus was awesome Klaus was extremely knowledgeable, friendly and patient. This is my first Mercedes and the experience was wonderful. I am really enjoying my new car Klaus was extremely knowledgeable, friendly and patient. This is my first Mercedes and the experience was wonderful. I am really enjoying my new car. Thank you Klaus! More
Thank you Klaus Even though he didn't have to, Klaus went above and beyond in showing my wife how to use all the features on her new E-Class. Thank you Mercedes of S Even though he didn't have to, Klaus went above and beyond in showing my wife how to use all the features on her new E-Class. Thank you Mercedes of Salem, for miking it easy to buy local! More
Fantastic sales support! I recently purchased a Sprinter though Brain and the experience was fantastic! In ordering a custom built van, Brian walked me though the myriad of MB I recently purchased a Sprinter though Brain and the experience was fantastic! In ordering a custom built van, Brian walked me though the myriad of MB options, advising me on which are best or if there was an even better aftermarket solution. He could have very easily sold me on unnecessary options but he didn't. The real test of Brain's merit came when I changed my color selection not once but three times. The third being two days before the Sprinter was to be built. Miraculously he was able to get the color changed and I now have a rig that is exactly what I wanted. Thanks Brian and Salem MB! More
car experience I got a very good price. Great service,friendly staff. Steve is a nice sales.When I decided to buy an A45, still will be chosen. I got a very good price. Great service,friendly staff. Steve is a nice sales.When I decided to buy an A45, still will be chosen. More
Over acvhievers! We have always had incredible service with Donovan in service and the entire MB Salem Team! We will definitely be purchasing all of our future Mercede We have always had incredible service with Donovan in service and the entire MB Salem Team! We will definitely be purchasing all of our future Mercedes vehicles here! More
Fun, friendly and very, very knowledgeable. I openly admit being a difficult customer and that is kind of a test in itself. Gayle was not only patient, but with her knowledge and willingness to I openly admit being a difficult customer and that is kind of a test in itself. Gayle was not only patient, but with her knowledge and willingness to truly embrace the meaning of customer service, we found my car and it was at the dealership in a matter of days. This organization is a model of a well oiled machine. I would recommend MB Salem over any other Mercedes dealership in the state. Cheers. More
Solid Customer Service Very good financing options, Great service, Not pushy at all, Met my needs, and Friendly staff. I would recommend this dealership to anyone looking fo Very good financing options, Great service, Not pushy at all, Met my needs, and Friendly staff. I would recommend this dealership to anyone looking for a new or used car. More