Mercedes-Benz of Rockville Centre | Page 158

Bob Lantz did a wonderful job. I met Bob in January and we had kept in touch the past 3-4 months helping me with my purchase ? informing me when cars were coming in, etc. He was always helpful and easy to we had kept in touch the past 3-4 months helping me with my purchase ? informing me when cars were coming in, etc. He was always helpful and easy to reach via phone and e-mail. I am extremely happy with Lakeview Mercedes - both the sales and service. More

Dear Bill, I wish to thank you for your successful Dear Bill, I wish to thank you for your successful intervention in resolving a tire issue on my 2008 E350 that originated in Clearwater, Florida, a Dear Bill, I wish to thank you for your successful intervention in resolving a tire issue on my 2008 E350 that originated in Clearwater, Florida, and brought to a more than satisfactory conclusion at your Lakeview Service Center. Your understanding of the situation was to me comforting initially, and impressive later, when I received a call from Carol who informed me that your Service Center would replace the part as soon as I was able to drive the car there. Please know that your immediate and professional attention was much appreciated, and that you restored my confidence in Mercedes-Benz. I look forward to working with you on my future Mercedes-Benz purchases. Yours truly, Paul Sabatino More

I recently purchased two vehicles from Lakeview Mercedes. A new C Class purchase and a pre owned ML. I worked with George Glier on both transactions. He helped me trade in two used vehicles and I could not b A new C Class purchase and a pre owned ML. I worked with George Glier on both transactions. He helped me trade in two used vehicles and I could not be more satisfied with his professionalism, courtesy and knowledge of Mercedes product. He was also invaluable in the trade in process. Bob Morrotta from finance and Jeff Frankel from pre-owned were terrific from start to finish. I have since referred a friend to Lakeview and when I am ready to turn in this lease I will only go to Lakeview for future dealings. I am thoroughly convinced I would not have been able to accomplish these complicated deals without George's help and unyielding commitment to his job. Regards Dan Boylan More

Mr. Cannarsa patiently described the types of vehicles we were interested in and explained all the features in detail. When we arrived at the dealership, for a test drive, Mr. Cannarsa was very polite and c were interested in and explained all the features in detail. When we arrived at the dealership, for a test drive, Mr. Cannarsa was very polite and courteous and even braved the rain to allow us to test drive our dream car. The test drive was excellent and everything from there on went smoothly. When we arrived at the dealership to go over the paperwork everything was in order and ready for signatures. In addition, Mr. Cannarsa continued to cater to our comfort and needs as we waited for Mr. Robert Morrotta, the Finance Manager, who was also very considerate and accommodating. Delivery of our vehicle was a dream come true. The car was washed, wax and ready to go with a full tank of gas. Mr. Cannarsa slowly and carefully went over our vehicle from top to bottom. We were speechless. All the paper work went smoothly and the deal was closed. Mr. Cannarsa proved to be a dynamic, energetic and wonderful salesperson who is truly an asset to your dealership. His smooth handing of our purchase has ensured that we will be returning to your dealership for many years to come. More

Are you looking around and wondering where to buy/lease your next Mercedes from? I would highly recommend you go and talk to GEORGE GLIER @ Lakeview Mercedes in RVC. From the test drive, purchase, delive your next Mercedes from? I would highly recommend you go and talk to GEORGE GLIER @ Lakeview Mercedes in RVC. From the test drive, purchase, delivery and service it has been an overall great experience. The attention to detail was amazing! I am so happy with my new Mercedes! George is the kind of experienced sales person you WISH to work with when you walk into a dealership to buy a car from. Friendly, experienced, not pushy or annoying, knowledgeable about the brand, marketplace and pricing. He just "gets it" and knows how to make it all work. George made the whole process smooth from start to finish. In fact, from the whole management team at LV Mercedes was great! More

I have gotten three (3) cars from Lakeview in the last 3 years and have found them to be a top notch dealership. There service department is excellent as well.When we've brought our cars in for service the years and have found them to be a top notch dealership. There service department is excellent as well.When we've brought our cars in for service the work is always done on time, the staff is very courteous and the car is always detailed when you pick it up. I have had the pleasure of working Tom Ahrens at the dealership. Tom listens to what you are looking for both in automobiles and your price point. He makes car shopping painless and you walk out of the dealership feeling that you have been very well taken care of. I highly recommend Lakeview Mercedes and Tom Ahrens. More

As soon as we met George Glier for a test drive my friends and I agreed that George was knowledgeable, helpful and a pleasure to deal with. George was attentive to all our concerns and went out of hi friends and I agreed that George was knowledgeable, helpful and a pleasure to deal with. George was attentive to all our concerns and went out of his way to be available by phone and email. The day of pick up George spent a good deal of time guiding through all the 'bells and whistles'. Having come from Broooklyn to lease my beautiful new MB at Lakeview says alot about the dealership, the salespeople and the staff. There was no high pressure sales tactics from either George or Robert Morrotta, only advice, which was greatly appreciated. Having been treated as a valued customer gives me the confidence to recommend George Glier and the Lakeview dealership to friends and family who are interested in driving an incredible automobile. Thank you George and Robert! More

George Glier was a pleasure to deal with from the moment we met him. He treated us like we were already regular customers at Lakeview although at the beginning we were only shopping around for a good price we met him. He treated us like we were already regular customers at Lakeview although at the beginning we were only shopping around for a good price and would have gone to any dealer. He promised that no one would beat his price and it was true! We went to 3 other dealers and no one came close. George followed up with emails and phone calls, answered all our questions, and spent an inordinate amount of time with us in demonstrating all the features of our new C class MB. We are very pleased and would heartily recommend George and all the folks we met (including Bob Morrotta who patiently and professionally discussed all our finance options) at Lakeview. More

I am so impressed with the knowledge, friendliness and overall customer service at Mercedes Benz of Rockville Centre. George Glier is the greatest! He did everything to make us happy and boy did he!! R overall customer service at Mercedes Benz of Rockville Centre. George Glier is the greatest! He did everything to make us happy and boy did he!! Robert Morrotta the finance manager was terrific. He explained everything quickly and helped us understand all of our options. Tim Shishko checked up on everything to be sure we were taken care of. From the woman who greeted us at the door down to the guy who cleaned the car for us to pick up - perfect, perfect, perfect! If you are looking to buy or lease a Benz, you must call George Glier! You will not be disappointed with him or the dealership!!! I will definately be back again! More

Brought my 2007 E350 in for service. Car had a whirring Brought my 2007 E350 in for service. Car had a whirring noise in the front wheel. I told them that I suspected that it was a wheel bearing. They to Brought my 2007 E350 in for service. Car had a whirring noise in the front wheel. I told them that I suspected that it was a wheel bearing. They told me that since I have the 18" sport rims, they are all bent from driving over pot holes and, that is why I have the noise. They quoted me like 300.00 per rim for the fix, which I declined. When I picked up the car, since I didn't go ahead with the work, they charged me 175.00 for "diagnosis". I told them that I thought that this should be covered under warranty, and they told me that it considered "road hazard" I also told them that there are many people on the internet that have the same complaint that I do concerning the wheels...they basically told me "too bad, it's not our fault". I have never had a car where all 4 wheels were bent. I live on long island, 55 years old....not like I beat the crap out of the car. I took the car to an independent shop and had the wheels fixed.....I had the same noise! About 6 weeks later, the noise got very bad and I went back to the dealer. This time, they told me that it was a wheel bearing, the same thing that I told them it was when I first brought the car in. They told me that they will fix it under warranty and I told them that I wanted my 175.00 back because they misdiagnosed the problem 6 weeks ago....they told me they couldn't do it. I have had other small issues with them as well. The woman that makes the loaner appointments is nasty as well. My car is now coming ready to be turned in and, believe me, I won't be going back to Lakeview to get the next one. More