Mercedes-Benz of Rockville Centre

Elenita made my car-buying experience seamless professional, patient, knowledgeable, and consistently exceptional every time. professional, patient, knowledgeable, and consistently exceptional every time. More

My salesperson Elinita was excellent professional and helpful throughout the process. However, the overall dealership experience lacked the personalized touch and appreciation I would expect as a long-ti helpful throughout the process. However, the overall dealership experience lacked the personalized touch and appreciation I would expect as a long-time customer More

She was very patient reliable and helpful as soon as I came in there, I wanted a GLC and walked out getting approved for a GLE. I’m truly grateful and thankful she even helped on her days off answered eve came in there, I wanted a GLC and walked out getting approved for a GLE. I’m truly grateful and thankful she even helped on her days off answered every question I had I can’t wait to see her in a year for my new car. I love this location. All the staff is nice. More

I’m reaching out to formally state that we’ve confirmed GM Shawn Weissman has lied to us as customers. After speaking directly with Andrew from Mercedes-Benz USA Corporate, we were informed that Shawn has GM Shawn Weissman has lied to us as customers. After speaking directly with Andrew from Mercedes-Benz USA Corporate, we were informed that Shawn has made no communication with corporate since May 2025. Contrary to what was told to us, the dealership never contacted corporate about our ongoing vehicle issues. Furthermore, corporate stated the dealership refused the buyback and that they were completely unaware of the situation since our last communication in May. Corporate also advised that the counteroffer presented by the dealership will now be under review, based on the serious nature of our claims. This confirms what we’ve suspected: the dealership, under Shawn Weissman’s leadership, has intentionally misled us and kept us going in circles—stalling progress while giving the impression that something was being worked out behind the scenes. Shawn Weissman has completely failed in his role as General Manager and should be immediately investigated for his dishonest and unethical conduct. As a result, I will be contacting my personal contacts within the NY Senate and formally requesting that Attorney General Letitia James be made aware of this matter. Mercedes-Benz of Rockville Centre must be held accountable for the lies, avoidance, and lack of transparency they’ve shown. I have now requested my service records nine separate times, and each time I’m told to check my email—yet there is no record sent, and they still refuse to provide me with documentation that is my legal right as a customer. It’s clear this crooked GM is working to cover for his dealership rather than assist the very customers he’s meant to serve. I have photos, videos, rental receipts, and recorded conversations that fully document the extent of this dealership’s failure to act in good faith. I strongly advise anyone not to do business with Mercedes-Benz of Rockville Centre. They smile when making the sale but hide when real problems arise. More

Ele was so amazing and patient with me . She was very easy to communicate with even on her days off she reached out to assist me . We came in wanting something and ended up with something ev She was very easy to communicate with even on her days off she reached out to assist me . We came in wanting something and ended up with something even better . I wish I can give her 100 stars lol cause she was so amazing. Even after I purchased my care she called to check in make sure the car was good and I was enjoying it . More

I recently purchased a car from Mercedes Benz, and I couldn't be more thrilled with the experience. Julian was an absolute pleasure to work with - his professionalism, knowledge, and dedication to ensur couldn't be more thrilled with the experience. Julian was an absolute pleasure to work with - his professionalism, knowledge, and dedication to ensuring I had a smooth and seamless buying process were truly impressive. From the moment I walked onto the lot, Julian was attentive, friendly, and transparent about the entire process. His expertise and passion for Mercedes Benz were evident throughout our conversation. What truly stood out was the efficiency of the process. I was able to finalize the purchase in under 1 and half hours! Julian's ability to streamline the process was remarkable. I would highly recommend Julian to anyone in the market for a Mercedes Benz. His exceptional service, combined with the luxury and performance of the vehicle, made for an unforgettable experience. Thank you, Julian, for making my car-buying dreams a reality! 5/5 stars. More

I recently purchased a vehicle from MB of Rockville Center, and I couldn’t be more impressed with the entire experience. I was welcomed with professionalism, transparency, and a genuine willingness to Center, and I couldn’t be more impressed with the entire experience. I was welcomed with professionalism, transparency, and a genuine willingness to help. My sales consultant, Hank, went above and beyond to make sure I found the perfect car for my needs and budget. He answered all my questions honestly, never made me feel pressured, and made the entire process smooth and stress-free. The finance department also made the paperwork process quick and easy, taking the time to explain everything in detail. What truly stood out was the exceptional customer service — they treated me like a valued guest, not just a sale. I highly recommend this dealership to anyone looking for a trustworthy and hassle-free car buying experience. I’ll definitely be returning for future purchases! More

Love the vehicle. Bill was great to work with. The consummate professional. Recommend him highly. Bill was great to work with. The consummate professional. Recommend him highly. More

Huge thank you to Elenita Talusan for helping me find the perfect Mercedes! You made the process so easy and fun I felt heard, taken care of, and super excited the whole time. Loving my new ride already! Hig perfect Mercedes! You made the process so easy and fun I felt heard, taken care of, and super excited the whole time. Loving my new ride already! Highly recommend working with Elenita Talusan if you want a smooth and stress-free experience! More

My salesman, Bill Mehrkens, is highly professional, extremely accommodating and committed to total customer satisfaction. The buying process is seamless. They know how to stock their inventory to extremely accommodating and committed to total customer satisfaction. The buying process is seamless. They know how to stock their inventory to include all the right colors and options with superb delivery. More