Mercedes-Benz of Rocklin

Friendly, professional, accommodating Everyone on staff was attentive and very pleasant to deal with. My service advisor Wayne was very knowledgable, friendly - called me in a timely manne Everyone on staff was attentive and very pleasant to deal with. My service advisor Wayne was very knowledgable, friendly - called me in a timely manner to inform me about the status of my vehicle, and obviously takes pride in a job well done. There was no problem getting a loaner car for the day, which was a big convenience for me. Clear that you staff is working in the customer's best interest. Great experience! More

Just perfect Got my service done very fast in about two hours, friendly management, comfortable waiting room, will definitely be back again when time comes Thanks Got my service done very fast in about two hours, friendly management, comfortable waiting room, will definitely be back again when time comes Thanks a lot More

exceptional Had another Sprinter van in for service. Van was repaired and picked up before the time promised. Being an HVAC service company, it is always nice w Had another Sprinter van in for service. Van was repaired and picked up before the time promised. Being an HVAC service company, it is always nice when your vehicle is back in service before expected. Thanks, Greg. More

They were very accommodating. Management was very good to work with in finding the right car for me. I enjoy the comfort and style of the S550 sedan! Very luxurious to drive! Management was very good to work with in finding the right car for me. I enjoy the comfort and style of the S550 sedan! Very luxurious to drive! More

Service Staff The service staff were very professional and understood our concerns and our long journey. Maintenance staff did their due dilligence in timely manner The service staff were very professional and understood our concerns and our long journey. Maintenance staff did their due dilligence in timely manner. Only, lack of mis-understanding was lack of communications between Maintenance/Service and your Parts staff, was that parts staff ordered the part, yet I live in Southern California. But, I thank all your departments, showing urgency, interest and the value of customer service. Your RO# was 162098, and I do not remember who the service advisor was - A Lady. She was very professional. Thank you. More

Service Department I would like to commend Greg Burnett for his effort to provide excellent customer service during my last visit. He was very courteous and truly repres I would like to commend Greg Burnett for his effort to provide excellent customer service during my last visit. He was very courteous and truly represents Mercedes-Benz with pride. More

Customer service Good customer service. Loaner vehicle is a plus. I am not a long taljer so i think this is enough. Don't you think so. This is all I can say for now. Good customer service. Loaner vehicle is a plus. I am not a long taljer so i think this is enough. Don't you think so. This is all I can say for now. More

2014 MBZ C250 Purchase This is our second vehicle purchased from MBZ Rocklin in the past nine months. We always look here first when looking for a vehicle to purchase. We ha This is our second vehicle purchased from MBZ Rocklin in the past nine months. We always look here first when looking for a vehicle to purchase. We have worked extensively with James Reemts, and also worked with Zach Will. Both were very supportive in helping us look at different MBZ models, both SUVs and sedans for purchase. After extensive test drives and several hours of deliberation we chose a CPO 2014 C250. This vehicle came equipped with most of our desired options, and we added navigation and parktronic to complete our list of options. My Wife and I are overall pleased with the professionalism of the dealership personnel, and quality of the buying experience. I recommend MBZ Rocklin for a superior car buying experience for MBZ and other fine pre-owned vehicles. More

They get it done Very professional the whole experience went very well looking forward to taking my Mercedes 550 in for service had a oil leak that needed to be fixed Very professional the whole experience went very well looking forward to taking my Mercedes 550 in for service had a oil leak that needed to be fixed took it back and they had no problem fixing that for me What makes it really great is the loaners that you guys give out when your cars in for service night and day difference More

Warranty repair Continue to bring our M-B vehicles to the Rocklin dealership. They are the best in town. Recently bought a CPO ML350 from a bay area dealer and did n Continue to bring our M-B vehicles to the Rocklin dealership. They are the best in town. Recently bought a CPO ML350 from a bay area dealer and did not receive the level of courtesy and professional service we have come to expect. The Rocklin dealership has always given us outstanding service. More