Mercedes-Benz of Rocklin
Rocklin, CA
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Misleading info I was charged $83 just for them to tell me nothing is wrong with my car after waiting for almost 4 hours. And my car is certified when I was buying th I was charged $83 just for them to tell me nothing is wrong with my car after waiting for almost 4 hours. And my car is certified when I was buying the car I was told "if anything goes wrong with my car they will check it for free n fix it". When my car was ready I was not notified that my car is ready I had to walk up to one of the employee and ask them if my car is ready, than the girl on the counter tells me I'm sorry I forgot to see if you were here so she can let me know that my vehicle is ready. More
Super service, I am treated like royalty I have more than 50 years experience with car service both here and in Germany. I must say here I get the best service I ever had. I have more than 50 years experience with car service both here and in Germany. I must say here I get the best service I ever had. More
excellent & satisfied! My husband and I are very happy with our purchase with the van and satisfied with the hard work of Alex and how he have put up with us. We believed th My husband and I are very happy with our purchase with the van and satisfied with the hard work of Alex and how he have put up with us. We believed there are no comparison of what the Mercedes offering. We have been shopping around for almost two weeks and Mercedes was our last visit and actually the easiest deals, though it's a little bit more high price than the rest of the dealership that sells a medium size Cargo Vans. We are happy to report that by using the Metris for over two weeks as our service has been excellence. Our customers has also been given us the rate of "excellence". Many thanks to you Alex Sepulveda More
best service possible the people at this store really care about your needs and wants. They installed a camera for me on the vehicle I bought. James was very helpful in fin the people at this store really care about your needs and wants. They installed a camera for me on the vehicle I bought. James was very helpful in finding the perfect car for us. More
Professional Excellent Service Mercedes Bench Rocklin has provided me excellent attention and service thus far. Every representative I have dealt with are professional and attentive Mercedes Bench Rocklin has provided me excellent attention and service thus far. Every representative I have dealt with are professional and attentive to the service I requested, and sometimes going beyond the obvious. More
Service I have always had a good experience working with the people at Rocklin dealership. They are on the spot to answer any questions you may have with your I have always had a good experience working with the people at Rocklin dealership. They are on the spot to answer any questions you may have with your vehicle More
SERVICES A Service A on 2015 s class All items taken care of! Work was on time & car was clean. Happy customer. I will be back when service required. Service A on 2015 s class All items taken care of! Work was on time & car was clean. Happy customer. I will be back when service required. More
On Time and Prompt First impression of the attended--great. Less than five minutes after the arrival, Service rep greeted and straight to vehicle issues and provided es First impression of the attended--great. Less than five minutes after the arrival, Service rep greeted and straight to vehicle issues and provided estimates. Thorough details provided of the statement of work performed on the vehicle. Loaner car was clean from inside and outside . No waiting. Recommend to use this location. Very convenient and friendly staff. More
Buff and Polish The buff and polish I had on my GLE 350 was the best I've ever had on a vehicle I've owned! Carlos also touched up a scratch on the door that we now c The buff and polish I had on my GLE 350 was the best I've ever had on a vehicle I've owned! Carlos also touched up a scratch on the door that we now can't see. Our service rep John Nishita also spent a lot of time explaining to us the special wax they do and also the clear bra which we're definitely going to do. Everyone at the dealership is so friendly and helpful, we couldn't be happier. More
Great Experience! I have bought 4 Mercedes vehicles in the past 6 years. I highly recommend this dealer. Tom Emerson and Wayne in service are always awesome to work wit I have bought 4 Mercedes vehicles in the past 6 years. I highly recommend this dealer. Tom Emerson and Wayne in service are always awesome to work with. More



