Mercedes-Benz of Rocklin

What you would expect from Mercedes Benz After buying my new E 350 I had to take it in for service to get a few things done on it like switching out the wheels and having the exterior detail After buying my new E 350 I had to take it in for service to get a few things done on it like switching out the wheels and having the exterior detail finished. I dealt with John Nishita and couldn't have been happier! I was greeted by him in the morning and he couldn't have been nicer. He wrote down any and all concerns I had on my car, got me checked in, had a rental waiting for me and got me on my way. It was such a smooth process. I come from a family that has owned a body shop for over 25 years so my expectations were high when it came to the exterior detail of my new car. I know that black cars are never fun; however, I know the way that they can look if you have someone that knows what they are doing. I was thrilled after seeing the final result! Mercedes of Rocklin took every concern I had about my car and perfected it to show room quality. I couldn't be happier and I definitely won't be going to anyone else but John and Mercedes of Rocklin for all my service needs! Thanks! More

Great Service and customer care Mercedes Benz Rocklin is a great dealership! I came in for service on my car and they took care of me right away. I didn't even have wait less than a Mercedes Benz Rocklin is a great dealership! I came in for service on my car and they took care of me right away. I didn't even have wait less than a minute to be helped and then taken in to Wayne Schmid who helped me with the paperwork and any other concerns I had with the car. With a nice lounge area to drink coffee and watch tv, the couple hours I waited flew by! Plus a complimentary clean and wash for the car tops it all off. I'd recommend going to this dealership for any Mercedes Benz needs. More

Thermostat service Service center provides prompt service and the staff is very professional and courteous. My issue is the car was just serviced prior to this issue for Service center provides prompt service and the staff is very professional and courteous. My issue is the car was just serviced prior to this issue for $1400 and when the new issue arose I was told it would be around $400 and the bill came in at $700. This is a car with less than 50,000 miles. I've come to accept that dealership service centers charge twice as much as independent service centers. More

Everything is good.overall it's a good dealership. They are providing good services but one thing is strange that they have no arrangement for car water wash on payment in dealership.i had to come back They are providing good services but one thing is strange that they have no arrangement for car water wash on payment in dealership.i had to come back without my car wash. More

Extremely good service. This dealership takes good care of the customer and the car. No complaints whatsoever. Timely appointment after call request and very timely about get This dealership takes good care of the customer and the car. No complaints whatsoever. Timely appointment after call request and very timely about getting information to you. Friendly shuttle staff too. More

Excellent Service The service is the type of service you would want or expect from a Mercedes Dealer. Nothing but the best. I would not hesitate to recommend. The service is the type of service you would want or expect from a Mercedes Dealer. Nothing but the best. I would not hesitate to recommend. More

Amazing Service I've been a customer at VH Rocklin since 2008 and keep coming back because I've always been treated right and never felt like I'm being sold a service I've been a customer at VH Rocklin since 2008 and keep coming back because I've always been treated right and never felt like I'm being sold a service my car doesn't need. Staff is always friendly and helpful. More

Great Service Mercedes service is excellent, from the time you drive up, to the time you pick up your vehicle. Taking your car in for service is something you do Mercedes service is excellent, from the time you drive up, to the time you pick up your vehicle. Taking your car in for service is something you don't dread, instead it is a wonderful relaxing experience. More