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Mercedes-Benz of Rocklin
Rocklin, CA
2,986 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 28, 2016
Great service great staff Great service and great staff! The service dealer worked very hard to ensure that my vehicle was covered under warranty saving me a lot of money Great service and great staff! The service dealer worked very hard to ensure that my vehicle was covered under warranty saving me a lot of money More
by ESWOPE
Verified CustomerEmployees Worked With
Wayne Schmid
Helpful January 28, 2016
Great service!!! i usually don't like dealerships..too pushy..never had that issue with you. Great service, nice people. Pleasant surroundings, fair prices., also clos i usually don't like dealerships..too pushy..never had that issue with you. Great service, nice people. Pleasant surroundings, fair prices., also close to home..would recommend you all very highly to everyone...thank you More
by PATRICIA_WARDRN
Employees Worked With
Wayne Schmid
January 28, 2016
Warranty repair Continue to bring our M-B vehicles to the Rocklin dealership. They are the best in town. Recently bought a CPO ML350 from a bay area dealer and did n Continue to bring our M-B vehicles to the Rocklin dealership. They are the best in town. Recently bought a CPO ML350 from a bay area dealer and did not receive the level of courtesy and professional service we have come to expect. The Rocklin dealership has always given us outstanding service. More
by Klee
Employees Worked With
Brandon Stevens, Zach Will
January 28, 2016
They get it done Very professional the whole experience went very well looking forward to taking my Mercedes 550 in for service had a oil leak that needed to be fixed Very professional the whole experience went very well looking forward to taking my Mercedes 550 in for service had a oil leak that needed to be fixed took it back and they had no problem fixing that for me What makes it really great is the loaners that you guys give out when your cars in for service night and day difference More
by JMTGRADING
Employees Worked With
Lisa Brown, Greg Burnett
January 28, 2016
Wayne was very nice, knowledgeable and professional. Great job by Wagne. He listen to my story and was able to help me repair an unusual situation. I know Wayne we over the call of duty to help me out. Great job by Wagne. He listen to my story and was able to help me repair an unusual situation. I know Wayne we over the call of duty to help me out. More
by mjham80
Employees Worked With
Wayne Schmid
January 28, 2016
great experience Fast efficient and friendly staff. Enjoyed my visit. Had a free cup of yummy coffee. Will be happy to come back for service in the future. Fast efficient and friendly staff. Enjoyed my visit. Had a free cup of yummy coffee. Will be happy to come back for service in the future. More
by apodacalegalser
Employees Worked With
Carolyn Jackson
January 28, 2016
Pleasantly Surprised. We are new to the area, coming from Silicon Valley, where everything is rush, rush, rush. And good service is the exception, rather than the norm. Oft We are new to the area, coming from Silicon Valley, where everything is rush, rush, rush. And good service is the exception, rather than the norm. Often the times when things are promised would come and go, and often we would be calling to ask if our vehicles were ready for pick up. From the time I contacted Isis in customer service to set the appointment to the time we picked up the car we enjoyed every aspect of the service from Mercedes Benz of Rocklin. The car was ready when promised, the speed in which our car was serviced; the call from Brandon, letting us know the car was ready. Jim gave us some interesting insight on obeying the speed limits here in town, while taking us back and forth in the courtesy shuttle. More
by MISTERJINKS
Employees Worked With
Jim., Brandon Stevens
January 28, 2016
We were treated with professionalism at the Rocklin Service Dept. The whole experience with loaner car and service on two of our Mercedes cars were great. Mr. Brandon Stevens and the service technicians were Dept. The whole experience with loaner car and service on two of our Mercedes cars were great. Mr. Brandon Stevens and the service technicians were absolutely helpful. More
by RE13402
Employees Worked With
Brandon Stevens
January 28, 2016
Amazing Service I've been a customer at VH Rocklin since 2008 and keep coming back because I've always been treated right and never felt like I'm being sold a service I've been a customer at VH Rocklin since 2008 and keep coming back because I've always been treated right and never felt like I'm being sold a service my car doesn't need. Staff is always friendly and helpful. More
by BLUEYZSF
Employees Worked With
Brandon Stevens
January 28, 2016
front brake repair Brought my ML in for its annual service. Was informed I needed the front brakes replaced. Great work; I think MB parts pricing and labor are expens Brought my ML in for its annual service. Was informed I needed the front brakes replaced. Great work; I think MB parts pricing and labor are expensive. More
by clarke_henderson
Employees Worked With
Carolyn Jackson
