Mercedes-Benz of Rocklin
Rocklin, CA
Filter Reviews by Keyword
By Type
Showing 2,992 reviews
Great service!!! i usually don't like dealerships..too pushy..never had that issue with you. Great service, nice people. Pleasant surroundings, fair prices., also clos i usually don't like dealerships..too pushy..never had that issue with you. Great service, nice people. Pleasant surroundings, fair prices., also close to home..would recommend you all very highly to everyone...thank you More
C250 in fabuary 2016 Everything was done and befor the time I needed the car back. I needed a car and he found one for me to use. The car was washed and clean when I got i Everything was done and befor the time I needed the car back. I needed a car and he found one for me to use. The car was washed and clean when I got it back More
Warranty repair Continue to bring our M-B vehicles to the Rocklin dealership. They are the best in town. Recently bought a CPO ML350 from a bay area dealer and did n Continue to bring our M-B vehicles to the Rocklin dealership. They are the best in town. Recently bought a CPO ML350 from a bay area dealer and did not receive the level of courtesy and professional service we have come to expect. The Rocklin dealership has always given us outstanding service. More
They get it done Very professional the whole experience went very well looking forward to taking my Mercedes 550 in for service had a oil leak that needed to be fixed Very professional the whole experience went very well looking forward to taking my Mercedes 550 in for service had a oil leak that needed to be fixed took it back and they had no problem fixing that for me What makes it really great is the loaners that you guys give out when your cars in for service night and day difference More
2014 MBZ C250 Purchase This is our second vehicle purchased from MBZ Rocklin in the past nine months. We always look here first when looking for a vehicle to purchase. We ha This is our second vehicle purchased from MBZ Rocklin in the past nine months. We always look here first when looking for a vehicle to purchase. We have worked extensively with James Reemts, and also worked with Zach Will. Both were very supportive in helping us look at different MBZ models, both SUVs and sedans for purchase. After extensive test drives and several hours of deliberation we chose a CPO 2014 C250. This vehicle came equipped with most of our desired options, and we added navigation and parktronic to complete our list of options. My Wife and I are overall pleased with the professionalism of the dealership personnel, and quality of the buying experience. I recommend MBZ Rocklin for a superior car buying experience for MBZ and other fine pre-owned vehicles. More
Customer service Good customer service. Loaner vehicle is a plus. I am not a long taljer so i think this is enough. Don't you think so. This is all I can say for now. Good customer service. Loaner vehicle is a plus. I am not a long taljer so i think this is enough. Don't you think so. This is all I can say for now. More
Service Department I would like to commend Greg Burnett for his effort to provide excellent customer service during my last visit. He was very courteous and truly repres I would like to commend Greg Burnett for his effort to provide excellent customer service during my last visit. He was very courteous and truly represents Mercedes-Benz with pride. More
Service Staff The service staff were very professional and understood our concerns and our long journey. Maintenance staff did their due dilligence in timely manner The service staff were very professional and understood our concerns and our long journey. Maintenance staff did their due dilligence in timely manner. Only, lack of mis-understanding was lack of communications between Maintenance/Service and your Parts staff, was that parts staff ordered the part, yet I live in Southern California. But, I thank all your departments, showing urgency, interest and the value of customer service. Your RO# was 162098, and I do not remember who the service advisor was - A Lady. She was very professional. Thank you. More
They were very accommodating. Management was very good to work with in finding the right car for me. I enjoy the comfort and style of the S550 sedan! Very luxurious to drive! Management was very good to work with in finding the right car for me. I enjoy the comfort and style of the S550 sedan! Very luxurious to drive! More
exceptional Had another Sprinter van in for service. Van was repaired and picked up before the time promised. Being an HVAC service company, it is always nice w Had another Sprinter van in for service. Van was repaired and picked up before the time promised. Being an HVAC service company, it is always nice when your vehicle is back in service before expected. Thanks, Greg. More