Mercedes-Benz of Rocklin

Service I have always had a good experience working with the people at Rocklin dealership. They are on the spot to answer any questions you may have with your I have always had a good experience working with the people at Rocklin dealership. They are on the spot to answer any questions you may have with your vehicle More

best service possible the people at this store really care about your needs and wants. They installed a camera for me on the vehicle I bought. James was very helpful in fin the people at this store really care about your needs and wants. They installed a camera for me on the vehicle I bought. James was very helpful in finding the perfect car for us. More

SERVICES A Service A on 2015 s class All items taken care of! Work was on time & car was clean. Happy customer. I will be back when service required. Service A on 2015 s class All items taken care of! Work was on time & car was clean. Happy customer. I will be back when service required. More

Service Staff The service staff were very professional and understood our concerns and our long journey. Maintenance staff did their due dilligence in timely manner The service staff were very professional and understood our concerns and our long journey. Maintenance staff did their due dilligence in timely manner. Only, lack of mis-understanding was lack of communications between Maintenance/Service and your Parts staff, was that parts staff ordered the part, yet I live in Southern California. But, I thank all your departments, showing urgency, interest and the value of customer service. Your RO# was 162098, and I do not remember who the service advisor was - A Lady. She was very professional. Thank you. More

Service Department I would like to commend Greg Burnett for his effort to provide excellent customer service during my last visit. He was very courteous and truly repres I would like to commend Greg Burnett for his effort to provide excellent customer service during my last visit. He was very courteous and truly represents Mercedes-Benz with pride. More

They were very accommodating. Management was very good to work with in finding the right car for me. I enjoy the comfort and style of the S550 sedan! Very luxurious to drive! Management was very good to work with in finding the right car for me. I enjoy the comfort and style of the S550 sedan! Very luxurious to drive! More

Just perfect Got my service done very fast in about two hours, friendly management, comfortable waiting room, will definitely be back again when time comes Thanks Got my service done very fast in about two hours, friendly management, comfortable waiting room, will definitely be back again when time comes Thanks a lot More

Friendly, professional, accommodating Everyone on staff was attentive and very pleasant to deal with. My service advisor Wayne was very knowledgable, friendly - called me in a timely manne Everyone on staff was attentive and very pleasant to deal with. My service advisor Wayne was very knowledgable, friendly - called me in a timely manner to inform me about the status of my vehicle, and obviously takes pride in a job well done. There was no problem getting a loaner car for the day, which was a big convenience for me. Clear that you staff is working in the customer's best interest. Great experience! More

Great Experience! I have bought 4 Mercedes vehicles in the past 6 years. I highly recommend this dealer. Tom Emerson and Wayne in service are always awesome to work wit I have bought 4 Mercedes vehicles in the past 6 years. I highly recommend this dealer. Tom Emerson and Wayne in service are always awesome to work with. More

Buff and Polish The buff and polish I had on my GLE 350 was the best I've ever had on a vehicle I've owned! Carlos also touched up a scratch on the door that we now c The buff and polish I had on my GLE 350 was the best I've ever had on a vehicle I've owned! Carlos also touched up a scratch on the door that we now can't see. Our service rep John Nixxxxa also spent a lot of time explaining to us the special wax they do and also the clear bra which we're definitely going to do. Everyone at the dealership is so friendly and helpful, we couldn't be happier. More