Mercedes-Benz of Rocklin

Great Experience We had a great experience from start to finish. Everyone we dealt with with displayed excellent customer service. Our car buying experience was wonder We had a great experience from start to finish. Everyone we dealt with with displayed excellent customer service. Our car buying experience was wonderful. We couldn't have been more pleased! More

Overall GREAT experience- Customer oriented dealership! Brian Jackson provided excellent customer service with my recent search and vehicle purchase. It was about finding the right vehicle for me with all o Brian Jackson provided excellent customer service with my recent search and vehicle purchase. It was about finding the right vehicle for me with all of my desired options... He took his time to do so and genuinely cares about the service he provides. Seemless and easy transaction! More

Fantastic Experience In this day and age it is very difficult to find people in the service industry you can trust. Chris and the gany at the Rocklin Mercedes Benz makes In this day and age it is very difficult to find people in the service industry you can trust. Chris and the gany at the Rocklin Mercedes Benz makes trusting very easy. Each visit I am met with friendly, trustworthy, and knowledgeable people. It is always a vry pleasant and satisfactory experience. Dan from Sacramento More

"A" service on my Cabriolet Rocklin Mercedes-Benz – I’ll give them an A rating for honesty and integrity. Took my 2012 Cabriolet in for the “A” service. I had a little over 4,600 Rocklin Mercedes-Benz – I’ll give them an A rating for honesty and integrity. Took my 2012 Cabriolet in for the “A” service. I had a little over 4,600 miles since the last service a year ago. I know the “A” is every other year service and I was wondering if I was going to get charged for the full service even though I only had driven a minimum amount of miles since the “B” service. I sat down with Greg Burnett and appreciated him going over all the vehicle service requirements and making suggestions about what was really needed. He didn’t try to up-sell unneeded services and suggested only that service which was necessary, a considerable savings. Thanks again Rocklin Mercedes-Benz, an honest business that can be trusted, I’ll be back. Craig W. Tourte Rocklin More

Carolyn Jackson is an outstanding ambassador for MB! I've always been pleased with the service at MB of Rocklin - mainly because of Carolyn and her pleasant personality! She even let me use a loaner to I've always been pleased with the service at MB of Rocklin - mainly because of Carolyn and her pleasant personality! She even let me use a loaner to go shopping because the service took 2 hr! More

Not my closest Dealership! I couldn't have been happier with my recent service. I was just a few miles shy of my 30,000 service when I suddenly developed a major coolant leak. I couldn't have been happier with my recent service. I was just a few miles shy of my 30,000 service when I suddenly developed a major coolant leak. I live in Redding, so my closest dealer would be Chico but they told me they wouldn't be able to get my GL450 in for 3 weeks. When I called the Rocklin dealership, they were able to get my vehicle in immediately. Normally, MB Roadside assist would tow to the nearest dealership but Rocklin was able to get them to waive the additional fee. Tow truck was at my house within the hour. The vehicle was done the next day and to save myself and my husband a 5 hour round trip, we arranged with Rocklin to have a driver and shadow car drive my vehicle back to me (I gladly paid for this service). About 1/2 way up I-5, the check engine light came on so they turned around and took it back to diagnose the problem. It was as simple as a loose hose. It was too late to start back up to Redding but they were here bright and early the following day. The car was clean and running great. The Rocklin dealership really made this a pain-free process for me. One of the biggest drawbacks to living north of Sacramento is that for anything other than Ford, Toyota, Chevy etc... you need to travel to have your vehicle serviced. I can honestly say that having my vehicle serviced in Rocklin was a much easier process than having my latest "problem" fixed at the local Toyota dealership! I wish I could remember everyones name that I spoke with. The lady that I originally spoke with to arrange scheduling a towing, and the couple of others I spoke to in addition to Brandon Stevens as we made arrangements to get the car back up here to me were all very professional and pleasant to deal with. I look forward to taking my vehicle back to Rocklin (an extra hour plus drive) for it's next scheduled service and meeting everyone in person. More

Great place to purchase your Mercedes! I have bought 3 Mercedes over the years, one from Concord , one from Mereceds of Sacramento, and one from Mercedes of Rocklin. By far Mereceds of Roc I have bought 3 Mercedes over the years, one from Concord , one from Mereceds of Sacramento, and one from Mercedes of Rocklin. By far Mereceds of Rocklin is the best!! I enjoyed the purchase of the vehicle and I love there Service department very friendly and helpful! Especially Carolyn! I definitely recommend Meredes of Rocklin. More

Great job This is our fourth Mercedes purchased with James Reemts he takes time to explain options and makes the purchase fun. He did a great job. This is our fourth Mercedes purchased with James Reemts he takes time to explain options and makes the purchase fun. He did a great job. More

VERY GOOD TO DO BUSINESS WITH, NICEST CUSTOMER SERVICE EVER Very nice people, can't believe their customer service, AAA service, Now I will only be getting vehicle from MERCEDES-BENZ OF ROCKLIN!!!!! VERY PATI Very nice people, can't believe their customer service, AAA service, Now I will only be getting vehicle from MERCEDES-BENZ OF ROCKLIN!!!!! VERY PATIENT AND KNOWLEDGEBLE More

Great service center for Sprinters Greg is great to work with due to his friendliness, helpfulness and desire to take care of the customer. Overall, service was quick and well done. Greg is great to work with due to his friendliness, helpfulness and desire to take care of the customer. Overall, service was quick and well done. More