Mercedes-Benz of Rocklin
Rocklin, CA
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Great person to work with! Brian is very polite and doesn't like to waste time. He will make sure you are satisfied with the car you want before anything. Brian is very polite and doesn't like to waste time. He will make sure you are satisfied with the car you want before anything. More
Amazing Customer Service!!! We showed up a few minutes before close and we treated like they had all the time in the world, knowing that we were 2 hours from home. From start to We showed up a few minutes before close and we treated like they had all the time in the world, knowing that we were 2 hours from home. From start to finish, we were given professional and courteous service! As we were leaving, my husband remarked "well, I guess we have just experienced a "Mercedes Experience"! It was the best car buying experience I have ever been part of! More
Quick and Easy! Super fast and easy negotiations. Couldn't ask for much better. Brian was just great to work with. Everyone was nice and accommodating, in fact. Lovel Super fast and easy negotiations. Couldn't ask for much better. Brian was just great to work with. Everyone was nice and accommodating, in fact. Lovely and hospitable environment. I'm a repeat customer so I know. More
James is amazing one word describes James Reemts "amazing". I will recommend Mercedes of rocklin to anyone I know. The staff and dealership is beyond wonderful. Than one word describes James Reemts "amazing". I will recommend Mercedes of rocklin to anyone I know. The staff and dealership is beyond wonderful. Thank you. More
Great Service Rep Service rep on time and goes out of the way to assist client. Detail of work perform on the vehicle is always clear and what the mechanic will do to y Service rep on time and goes out of the way to assist client. Detail of work perform on the vehicle is always clear and what the mechanic will do to your vehicle. Follow-up and completion of work always prompt. Pick-up of your vehicle courtesy SMS always appreciated. In addition to SMS, a phone call from the service rep for vehicle ready for pick-up. More
outstanding sales service. James is extremely helpful and understanding This is our second purchase from James. Andrew was excellent as well. We will purchase Another vehicl James is extremely helpful and understanding This is our second purchase from James. Andrew was excellent as well. We will purchase Another vehicle from James in the future. More
Outstanding and efficient service Tom and Andrew have helped us in the past and they are super sweet but really efficient and go above and beyond to make our experience memorable. Mak Tom and Andrew have helped us in the past and they are super sweet but really efficient and go above and beyond to make our experience memorable. Make the process very smooth and simple. We look forward to the continued relationship. More
Great car buying experience Ted was fun, professional, personable and reasonable. He made the car buying experience enjoyable and exciting. He represents the Mercedes Benz brand Ted was fun, professional, personable and reasonable. He made the car buying experience enjoyable and exciting. He represents the Mercedes Benz brand well, and my wife and I were lucky to have him as our salesman. Highly recommended More
Great Experience Knew what I wanted sales and management made it happen very quickly and friendly. Fastest I have ever been in and out a dealership. Will recommend to Knew what I wanted sales and management made it happen very quickly and friendly. Fastest I have ever been in and out a dealership. Will recommend to other most definitely More
How can one improve on Excellent Service? I have purchased two Mercedes from this dealership and both times I have worked with James Reemits, a very knowledgeable, professional and customer fo I have purchased two Mercedes from this dealership and both times I have worked with James Reemits, a very knowledgeable, professional and customer focused salesman. In addition, I had the pleasure of meeting Zach Will, who originally pointed out the new 2016 Mercedes-Benz GLC300 to me on a chance visit to the dealership earlier. It was a pleasure doing business with both James and Zach. They are a credit to the Mercedes Sales Team in Rocklin providing excellent customer service. More