Mercedes-Benz of Rocklin

Quick Sales After purchasing other cars at the automall, I was very pleased to walk in the Mercedes Benz, in Rocklin. They were pleasant,found what I saw online, After purchasing other cars at the automall, I was very pleased to walk in the Mercedes Benz, in Rocklin. They were pleasant,found what I saw online, took a nice ride and bought it. My husband and I were there a couple hours and on our way home in our new car. Love it. This was our first Mercedes Benz, love love it. MAKAYLA you were awesome. More

The meaning of "Excellence" Buying a Mercedes not only gives you the comfort in knowing you are in a safe, classy , beautiful car but also the team at MB Rocklin that surrounds y Buying a Mercedes not only gives you the comfort in knowing you are in a safe, classy , beautiful car but also the team at MB Rocklin that surrounds you with professionalism ,knowledge and truly caring about you as a customer. I will continue to return for service that is impeccable! Thank you Ted Mavritsakis and John Nishita. More

Service of E class 350 Workmanship great, never a problem. Employees never touch any personal items in our car, trust them completely. Wayne is beyond helpful, a real trea Workmanship great, never a problem. Employees never touch any personal items in our car, trust them completely. Wayne is beyond helpful, a real treasure! Thank you so much. More

Excellent Concerned for my needs. Service in and out was prompt but efficient and through. Thus is our fourth Mercedes purchase and we are very satisfied with Concerned for my needs. Service in and out was prompt but efficient and through. Thus is our fourth Mercedes purchase and we are very satisfied with the Rocklin experience. More

3rd Mercedes Benz car purchase My wife and I purchase our 3rd car at the dealership and were please and satisfied with the service they provided us. Having James Reemts and Ted Mav My wife and I purchase our 3rd car at the dealership and were please and satisfied with the service they provided us. Having James Reemts and Ted Mavritsakis as our sales people made us come back to get another vehicle. They are both knowledgeable and courteous and will help you the best they can to fit your needs. We also don't want to forget about Andrea Bryner. This person is always helpful and courteous everytime when we purchase a new car. She is always smiling and has that positive attitude when we sign our paperworks for financing. These 3 people is the reason why we come back to purchase a new car at this dealership in Rocklin. More

Bad customer service I bought 2 cars from this dealership. Both times I have been sold service programs which they later back tracked on. When i bought my c class I was I bought 2 cars from this dealership. Both times I have been sold service programs which they later back tracked on. When i bought my c class I was forced to buy pre paid maintenance saying it was mandatory on leased cars. Later I found out it was a lie and the dealership was forced to take it off the contract. When I bought my GLK, I was sold TIRES FOR LIFE program saying I can get free tires for the life of the car, however when I approached recently, to Change the tires, I was told the program is not valid any more because I did not use the dapealership for servicing the car. I disagreed since I don't remember anyone telling me that requirement. The sales/service department promised me to send a copy of my contract. It has been months and after my repeated queries all I receive is silence. This dealership lacks total customer service and sales ethics, the least we expect from a business for them to keep their word or at least call the customer and tell the customer the honest status. If I recommend this dealership yo anyone I know, then I will be doing a disservice to them. More

4th NEWCAR PURCHASE I just purchased my 4th MB at the dealership and as always the process was pleasant and effortless. Having James Reemts as my salesperson on all of m I just purchased my 4th MB at the dealership and as always the process was pleasant and effortless. Having James Reemts as my salesperson on all of my purchases has provided me with the confidence I consider essential to having confidence with the sales staff's level of vehicle expertise and professional demeanor. From the time of placing the factory order thru the vehicle delivery process, James was attentive to my personal needs, provided me timely build status updates and made the overall purchasing process pleasant and effortless, while also respecting my time. More

Service B Rocklin Mercedes is a beautiful dealership in a wonderful location!! I appreciate the lounge amenities, friendliness and efficiency. Wayne always ta Rocklin Mercedes is a beautiful dealership in a wonderful location!! I appreciate the lounge amenities, friendliness and efficiency. Wayne always takes care of me to the fullest!! Im always set up with a loaner car if I'm scheduled for a full service to avoid waiting around the dealership all day. I have also taken advantage of their shuttle service. Rocklin is definitely my service dealership of choice!! More

Red Carpet Service Efficient, professional, and high-tech service. Courteous and timely shuttle service while our vehicle was being attended. Thoughtful communication Efficient, professional, and high-tech service. Courteous and timely shuttle service while our vehicle was being attended. Thoughtful communication via cell phone and texting. Confidence-inspiring. More