Mercedes-Benz of Rocklin

Amazing customer service. Randy helped us decide what car would best suit us. He was not pushing us to buy anything and answered all questions patiently. Very professional. Ron Randy helped us decide what car would best suit us. He was not pushing us to buy anything and answered all questions patiently. Very professional. Ron who finalized paperwork was very professional as well and helped us decide what warranties and care products will work best. First time out car buying was not nerve wrecking and we are happy with our ride and service. MB of Rocklin RoCKS! More

Our first Mercedes Benz, what a great experience! My husband and I are in our 70's, and have never owned a Mercedes Benz. From the time we stepped into the showroom we were treated with respect, know My husband and I are in our 70's, and have never owned a Mercedes Benz. From the time we stepped into the showroom we were treated with respect, knowledge of the vehicles, and lots of patience. From the test drive through the purchase process and then the vehicle instructions, everything was explained and all of our questions were answered. GREAT EXPERIENCE! We love our Mercedes Benz! More

Beautiful Dealership, Pleasant, knowledgable Staff I never look forward to the negotiation process of purchasing a new vehicle.....However, the beautifully designed dealership, in Rocklin, is a spectac I never look forward to the negotiation process of purchasing a new vehicle.....However, the beautifully designed dealership, in Rocklin, is a spectacular ambiance to do so and all women: visit their Powder Room! I lease my cars and usually try to turn them in, a few months before their expiration. Such the case this recent lease term.. I have been buying/leasing cars from Mercedes for most of my life, so, know "The Drill!" Mercedes of Rocklin reached out to me, first. I received a call from Zach Will ,inquiring if I were interested in turning my vehicle in early. I responded, "absolutely!" I told Zach exactly what model I wanted and the terms. He called me back, shortly, found my vehicle.....still on a cargo ship, shortly to arrive in L.A. I, then, drove to Rocklin to personally meet Zach and finalize negotiations. Zach was not only very professional, but genuinely friendly and engaging. He really made an effort to meet my lease requests and in a very short period of time. I think I was in and out in an hour, or, so. I should also mention Andrea Bryner, in Financials. She, also is very pleasant, knowledgable and facilitated, easily, the accounting. She was very fair and I was happy, ultimately, with my monthly payments. In closing, I would highly recommend Mercedes of Rocklin to others and steer them to Zach and Andrea. Thank you, both!.......A very satisfied customer. More

MBZ of Rocklin is outstanding! I live in Lincoln but purchased a previously owned 550 SL from a dealer in Santa Rosa. The Rocklin service was more than I had expected. Brandon Steve I live in Lincoln but purchased a previously owned 550 SL from a dealer in Santa Rosa. The Rocklin service was more than I had expected. Brandon Stevens was exceptionally helpful as were the other technicans and support personnel. I plan to purchase my next Mercedes from MBZ of Rocklin. More

Mercedes Benz in Rocklin is like a 5 star hotel! This was one of the best experiences I have had in buying a new car. I love the facility and then personal attention to detail was beyond what I have This was one of the best experiences I have had in buying a new car. I love the facility and then personal attention to detail was beyond what I have experienced in the past. My Sales Manager, Aaron was great and knowledgable and my Service contact person, John, was a delight. I look forward to being part of the Mercedes family for years to come. More

terrific service Service was prompt and through. I appreciated the update during my wait on how things were going. I also appreciated that they washed my vehicle (An R Service was prompt and through. I appreciated the update during my wait on how things were going. I also appreciated that they washed my vehicle (An RV!). More

Excellent service from MB of Rocklin Had a great experience at MB of Rocklin and very happy with my purchase. Everyone we dealt with was very courteous, professional and knowledgeable. Had a great experience at MB of Rocklin and very happy with my purchase. Everyone we dealt with was very courteous, professional and knowledgeable. Highly recommended. More

Excellent timely service Brandon Stevens as usual did an excellent job of arranging the service on my ML500 to replace a window regulator. The vehicle was ready and washed wh Brandon Stevens as usual did an excellent job of arranging the service on my ML500 to replace a window regulator. The vehicle was ready and washed when I returned from a doctor's appointment, and I was able to return home for an appointment on time. More

thomas emerson great salesperson very friendly and knowledgeable, made us feel very comfortable . this car purchase experience was excellent, I would highly recomme great salesperson very friendly and knowledgeable, made us feel very comfortable . this car purchase experience was excellent, I would highly recommend this dealership and especially the salesperson tom. More

Easy, Transparent and Stress Free Buying Experience All car purchase experiences should be like this...I was looking for a E320 wagon and was connected to Thomas Emerson, Internet Sales Manger who was p All car purchase experiences should be like this...I was looking for a E320 wagon and was connected to Thomas Emerson, Internet Sales Manger who was professional, transparent and pleasant to deal with...no games, good listener to my needs and above all else valued my time. I was able to purchase a car over a few phone calls in one day. They then delivered the car to my house the next day. Would highly recommend. More