Mercedes-Benz of Rocklin

good attention to customers by mr. Reemts One month ago my wife and I we stop to the Rocklin show room ONLY with the intention to see the different models of mercedes benz cars. UNFORTUNATEL One month ago my wife and I we stop to the Rocklin show room ONLY with the intention to see the different models of mercedes benz cars. UNFORTUNATELY mr. Emerson with great insistensy and persuasion guide us to LEASE a CLA-250. We did informed him from the very beguining that we were ONLY looking, ( I have MESOTHELIOMA and expected to receive a good deal of money from the companies that manufacture electrical componenents ) WE are in our 80's and some how we got PERSUADED to lease this car. Now month later we are ready to purchase a car, BUT WE LOST $ 4000 DOLARS IN THE PURCHASE OF A E-300 CAR BECAUSE OF THE LEASE THAT MR. EMERSON PERSUADED US TO TAKE. Fortunately this time mr. Reemts was the salesman that attended in our purchase. Maybe $ 4000 it not too much money for a young person but for us in our late years is a lot to loose, just because a pushy salesman did not wanted to let us go with just window shoping. More

Car buying made easy! I inquired about a Mercedes via the internet. Within 1 hour James Reemts contacted me. I informed James what I was looking for and he said that he h I inquired about a Mercedes via the internet. Within 1 hour James Reemts contacted me. I informed James what I was looking for and he said that he had several options that would meet my needs and desired payment. Due to my work travel schedule, My wife and I came down to visit a week later. We test drove 2 cars and selected the C300 model. James was very professional in all facets of the sale. He was thorough and answered all our questions. I can tell you that this is a fantastic car. My low down payment and monthly payment is exactly what I asked for. When it came to financing, Andrew Ridge was able to get us in and out within 15 minutes. Absolutely incredible. If you are in the market for a new Mercedes, I highly recommend you visit the Rocklin dealership off of Granite Drive. I would give them a 10 out of 10 rating. Thanks for making this a very pleasurable experience. More

Great service Recommend others to get their Mercedes serviced at MB Rockling. People were attentive in the needs of customer by providing best deal and service. No Recommend others to get their Mercedes serviced at MB Rockling. People were attentive in the needs of customer by providing best deal and service. No run around. More

Service meets my expectations I have been bringing my car to Von Housen in Rocklin since I purchased it in 2005. There has been a variety of maintenance or repair items over the ye I have been bringing my car to Von Housen in Rocklin since I purchased it in 2005. There has been a variety of maintenance or repair items over the years which have always been resolved to my satisfaction. I am informed of items which will need attention in the future (ex: brake wear) as well as items needing attention during the current service. I appreciate the Classic Car discount I receive on my older model car as well. I plan to continue bringing my car to Von Housen for service or repair in the future More

Great service center!! Most of all - the staff is five stars. They are so accommodating and helpful with a smile - this includes the girl behind the cookie counter! Most of all - the staff is five stars. They are so accommodating and helpful with a smile - this includes the girl behind the cookie counter! More

First Mercedes experience was amazing, Brian Jackson made us feel like the only customers on the lot. It was truly a special experience for us. We'll be back to buy from him again. Brian Jackson made us feel like the only customers on the lot. It was truly a special experience for us. We'll be back to buy from him again. More

Very happy with our experience Buying a car is always stressful. We went in there with our reserved expectations, and walked out new Mercedes owners. Alex, from the Sales staff, w Buying a car is always stressful. We went in there with our reserved expectations, and walked out new Mercedes owners. Alex, from the Sales staff, was easy to work with; no pressure. Going into the office to talk bottom line numbers with James was a collaborative effort, in the end it met each parties goals. Andrea in finance was wonderful to work with, she is an enthusiastic professional! The next day I went back to learn more about the automobiles features. Mikayla provided friendly top-notch customer service and wowed me with her vast knowledge. Thanks everyone at Rocklin Mercedes for making our experience splendid! More

excellent service Carolyn was amazing she went above and beyond my expectations to make sure that the issues I had with my car were fixed. I would highly recommend th Carolyn was amazing she went above and beyond my expectations to make sure that the issues I had with my car were fixed. I would highly recommend this dealership for customer care and there commitment to service. More