Back

Mercedes-Benz of Rocklin

Rocklin, CA

4.1
2,992 Reviews

4747 Granite Dr

Rocklin, CA

95677

Directions

By Type

Showing 2,992 reviews

June 13, 2016

Service Personnel The service people were absolutely great. They were are friendly, well groomed, and eager to correct the problems I was there presenting before them More

by jackieosbornee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
June 13, 2016

2016 C300 Bob Hunter and Jim Reemts are irreplaceable assets to Mercedes-Benz organization and the exact reason I will be a loyal customer for life. They've hel More

by robert.radusinovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ridge, Bob Hunter, James Reemts
Jun 13, 2016 -

Mercedes-Benz of Rocklin responded

We are so happy to hear that James and Bob could deliver you the perfect car for your mother's birthday. We want to thank you for choosing, and for sticking with us, to purchase your new Mercedes vehicles. Tell your mom congratulations on her new car from all of us here on the sales team at Mercedes Benz of Rocklin!

June 13, 2016

This was the best experience I have ever had !! I dealt with BRIAN JACKSON and he was amazing! He never pressured me and was very easy going and honest about the numbers. He took care of everythin More

by garbagegirl
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Jackson
Jun 13, 2016 -

Mercedes-Benz of Rocklin responded

Congratulations on the purchase on your new Mercedes Benz! We are happy to hear that Brain Jackson could make this experience such a memorable one to you. Thank you for taking the time to write a review for us and Brian. We look forward to servicing you and your vehicle in the future!

June 11, 2016

Routine Service Wayne Schmid made the routine service experience convenient and quick. They had my car overnight so I simply dropped it off on the way to work one day More

by MB23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jun 15, 2016 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write this review! We are excited to hear about your experience here at Mercedes Benz of Rocklin. We try to make the car service experience as easy and accommodating as possible and it's great to see that it worked out so well for you. Thank you so much for your feedback and we look forward to servicing you and your vehicle in the future! -Victoria Roth: Customer Relations Manager.

June 11, 2016

Customer service at its best MB Rocklin has customer service nailed! The staff is courteous and helpful as soon as you pull up to the service curb. I've worked with Carolyn for More

by ANGELA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Jackson
Jun 15, 2016 -

Mercedes-Benz of Rocklin responded

Thank you Angela for taking the time to write this review! We are so delighted to see that we meet your customer service expectations every time you visit our dealership. We look forward to bringing you world class service for many more years to come! Victoria Roth: Customer Relations Manager.

June 11, 2016

New Tires Wayne was an excellent advisor. Help me work thru getting new tires plus front end alignment. excellent price also. I would recommend you talk wit More

by CHARLENELINDSEY
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
June 11, 2016

C350 service I feel very confident in the service I received at Mercedes -Benz rocklin. They explained which service I was receiving and double checked concerns I More

by JNAPOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 14, 2016 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write a review! Here at Mercedes of Rocklin we strive to be the best of the best and we are happy to hear that we met your service expectations. Our service staff looks forward to you visiting again! -Victoria Roth: Customer Relations Manager

June 10, 2016

Everything was to my satisfatory Everyone in Rocklin dealership appears to be very kind and sincere on pleasing the customers to the fullest of our satisfactory keeping ou very happy More

by 123MBclara
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Emerson
Jun 15, 2016 -

Mercedes-Benz of Rocklin responded

Here at Mercedes Benz of Rocklin we strive to bring the best of the best experience to each and everyone of our customers. It pleases me to hear that we accomplished this ideal for you. Thank you for taking the time to give us your feedback! We look forward to servicing you and your vehicle again in the future. -Victoria Roth:Customer Relations Manager.

June 09, 2016

Best salesman and customer service MB of Rocklin is by far the best dealership in Sacramento! Even though they are owned by the same company as the MB of Sacramento, the people at Rocki More

by kaorudesai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid, Mahmoud "Mike" Sulman
Jun 15, 2016 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write this review! I want to personally congratulate you on the purchase of your new Mercedes Benz! We are delighted to hear that you came back to purchase another car! We will keep delivering you the best customer service here at Mercedes Benz of Rocklin. We looks forward to servicing you again in the future. Victoria Roth: Customer Relations Manager.

June 09, 2016

Always receive excellent service Since I purchased my car new at the Rocklin dealership, I have used their service department exclusively. I am always able to get a convenient servic More

by L DUTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens, Carolyn Jackson
Jun 15, 2016 -

Mercedes-Benz of Rocklin responded

Here at Mercedes Benz of Rocklin we strive to bring the best service experience we can for our customers. We are excited to hear about your positive experience and will continue to give you the level of customer service you deserve. Thank you so much for taking the time to write this review! We look forward to servicing you again! -Victoria Roth: Customer Relations Manager.

...
279
...