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Mercedes-Benz of Rocklin

Rocklin, CA

4.1
2,992 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,992 reviews

June 17, 2016

Professional, the entire staff works extremely well together My husband and I were going to purchase our lease car. The car has been awesome and working with the sales team, every detail was explained, changes More

by levan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Reemts
Jun 17, 2016 -

Mercedes-Benz of Rocklin responded

Levan, that sounds like such a great experience here! We do take pride in our facilities and staff and bring the best customer service we can to each and every single one of our customers. I am happy to hear about your experience and thank you for sharing! We look forward to you visiting us here at Mercedes of Rocklin in the future! -Victoria Roth: Customer Relations Manager.

June 17, 2016

Extremely helpful, I recommend to all car shoppers! Very informative and kind here. Tom guided me through the process and was easy to reach. Put me in a better situation than I ever been. Not to mention More

by lessettemaldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron, Thomas Emerson, Ted Mavritsakis
Jun 17, 2016 -

Mercedes-Benz of Rocklin responded

Thank you for writing this review! It is great to hear that you received the world class service we pride ourselves on here at Mercedes of Rocklin. Congratulations on the purchase of your car! Tom and Ted are great sales associates and we are so happy to have them on our team. We look forward to you visiting us again! -Victoria Roth: Customer Relations Manager.

June 17, 2016

Excellent place to bring your Sprinter motorhome We have been bringing our 2010 Winnebago View here since purchasing it 6 years ago. The employees are very knowledgeable about Sprinters and what we More

by ndjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 21, 2016 -

Mercedes-Benz of Rocklin responded

Thank you so much for taking the time to write this review! It means so much to us here that we are so widely known for our sprinter services. We strive to bring the world class service to each and every one of our customers and it pleases me that Greg is able to do this for you. We look forward to you coming back and getting your sprinter motorhome serviced again! -Victoria Roth: Customer Relations Manager.

June 16, 2016

World Class Service There is always a high attention to detail and although you expect this from Mercedes, it is always a pleasure to see it in action time and time again More

by 5X_CUSTOMER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Moreno, Brandon Stevens
Jun 16, 2016 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write this review! It is great to see that the bar we set ourselves too is met and that you see it as well. We strive to be the best of the best and bring that to our clients each and every day. We look forward to you visiting us again here at Mercedes of Rocklin! -Victoria Roth: Customer Relations Manager.

June 16, 2016

Wonderful as always! The leather on my driver's seat was ripping. I'm the only driver and my car is 4 years old. From other MB's I've owned in the past I knew this was n More

by bsbivens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jun 16, 2016 -

Mercedes-Benz of Rocklin responded

It is so great to hear that Wayne was able to get that handled for you quickly and effectively. It is amazing that you have been with us for so long! We look forward to continue to service you for the next 20 and more years! Thank you for taking the time to write this review.

June 16, 2016

it was wonderful experience the dealer was excellent The service was excellent Brian explains everything very well and information was so clear. And deal was also unbeatable. Thank you so much for everyt More

by inder0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jackson
Jun 16, 2016 -

Mercedes-Benz of Rocklin responded

I want to personally congratulate you on the purchase of your new Mercedes Benz! That is really exciting and I hope you are absolutely loving your new ride. Brain is a great addition to our sales team and we are so lucky to have him. Thank you for taking the time to write this review and we look forward to seeing you again here at Mercedes of Rocklin. -Victoria Roth: Customer Relations Manager.

June 16, 2016

Simply awesome Just all-around good service with smiles on their faces. Also getting my car back very prompt. And Brandon is the bomb he can answer any question I ha More

by COCO.PEBBLES31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
Jun 16, 2016 -

Mercedes-Benz of Rocklin responded

Thank you so much for taking the time to write this review! We are so happy to hear that you received the level of customer service that we strive to give each and every day. We look forward to you visiting our dealership again in the future! -Victoria Roth: Customer Relations Manager.

June 15, 2016

No Parts Not fair to blame the dealer for not having the parts to fix the recall. Staff was on the ball, but overshadowed by the lack of parts. More

by placerpaul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
June 14, 2016

found the car we were locking for We did shop around and found the Rockin dealership was the best we went to. We found the car at the price that we could deal with. The salesman Zack k More

by podman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Will
Jun 14, 2016 -

Mercedes-Benz of Rocklin responded

Congratulations on your purchase here at Mercedes Benz of Rocklin! We are excited to hear about your positive experience here at this dealership. We look forward to servicing you and your vehicle in the future! -Victoria Roth: Customer Relations Manager

June 14, 2016

Routine service performed satisfactory. Find replacement of passenger side vanity mirror too expensive for a dislocated flap. It should be a simple pin/spring replacement than a whole visor More

by BOBKIM33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Jackson
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