Mercedes-Benz of Rocklin
Rocklin, CA
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Top Quality Expereince Everyone at Mercedes of Rocklin was professional, kind and knowledgeable. This is my first Mercedes purchase and Zach and Bob were both patient, resp Everyone at Mercedes of Rocklin was professional, kind and knowledgeable. This is my first Mercedes purchase and Zach and Bob were both patient, respectful and fair making sure all of my questions were answered. I look forward to working with them for years to come. More
Happy with my experience. I had a great experience. This is my first Mercedes purchase and I worked with Alex, who was friendly and knowledgeable. Alex helped me get a great I had a great experience. This is my first Mercedes purchase and I worked with Alex, who was friendly and knowledgeable. Alex helped me get a great deal. Everything ran smoothly. Amanda went over various functions and buttons on the car and she was real friendly and knowlegable. More
Responsive, Friendly, Fair and Respectful of my time Tom was outstanding! He was very responsive and the deal was exactly what he said it would be! The entire process was easy and did not take all day. Tom was outstanding! He was very responsive and the deal was exactly what he said it would be! The entire process was easy and did not take all day. I now have a "go to" dealer. More
Brought my brand new GLS450 back to fix several itesm Very responsive and got me in straight away. Kept me informed on the progress. Even though I was disappointed with the design of the rear seat head Very responsive and got me in straight away. Kept me informed on the progress. Even though I was disappointed with the design of the rear seat head restraints in my new car, John was very understanding and offered an alternative. More
Amazing Experience Whenever I have a problem, Wayne can figure it out & have it fixed ASAP. Being a non-patient person, he knows exactly how to handle me & my car seems Whenever I have a problem, Wayne can figure it out & have it fixed ASAP. Being a non-patient person, he knows exactly how to handle me & my car seems to have problems every 6 months & Wayne is always sure to calm me down & assure me everything will be fine in the end! Thank you, Mercedes Benz of Rocklin! More
The best dealership around!! I have nothing but positive things to say about this dealership. From the sales staff to the service center...they are unbeatable. First class all the I have nothing but positive things to say about this dealership. From the sales staff to the service center...they are unbeatable. First class all the way! More
Professional, courteous, and competent! We were in the market for a new vehicle and visited this dealership several times over several months. On every occasion we were greeted with sales an We were in the market for a new vehicle and visited this dealership several times over several months. On every occasion we were greeted with sales and management professionals who were all very knowledgeable, courteous, and helpful in every way. We ultimately chose to stay with a Mercedes due in large part to the dealership personnel who made sure we were happy with the car and the finance terms. Great experience! More
easy to deal with Very professional and easy to work with. James found out about my needs and wants and went and found a car that matched my specifications in a reason Very professional and easy to work with. James found out about my needs and wants and went and found a car that matched my specifications in a reasonable amount of time. More
lost windscreen I took my car in for service and it came back without the wind screen. I called my service rep Carolyn and she took care of it. About a week after i I took my car in for service and it came back without the wind screen. I called my service rep Carolyn and she took care of it. About a week after it was lost a service tech came to my house and installed a new wind screen. Thanks More