Mercedes-Benz of Rocklin

Great professional support Excellent services and definitely would recommend a friend because the service is excellent. I was thinking about purchasing another Benz but maybe no Excellent services and definitely would recommend a friend because the service is excellent. I was thinking about purchasing another Benz but maybe not the payment. More

Routine service Great group all around, clean friendly and relaxing atmosphere. My entire experience from purchase and now two services has been excellent. The team Great group all around, clean friendly and relaxing atmosphere. My entire experience from purchase and now two services has been excellent. The team truly cares about their customers More

My recent service Took our 2012 350 GLK in for major 42,000 mile service. The service manager called me in a couple of hours informing me that we needed four new tires Took our 2012 350 GLK in for major 42,000 mile service. The service manager called me in a couple of hours informing me that we needed four new tires as well as front disk brake rotors and pads. He gave me a choice of three tire brands, with costs, advantages and disadvantages of each. The car was held overnight as the tires were not in stock until the next day. The next day I was called to inform me the car was ready for pick up. I found the car washed and cleaned inside and out. People were very pleasant I was happy with the service and the fact that it was ready exactly when promised. I was offered a loaner car but I had no need for this. The car runs like a new vehicle now. More

Warranty service on Sprinter cab chassis motorhome Service far exceeded my expectations or even what I would have expected to be MB's warranty obligation. I have driven Porsches and BMWs for decades Service far exceeded my expectations or even what I would have expected to be MB's warranty obligation. I have driven Porsches and BMWs for decades and have never encountered this level of dealer service. More

Thanks for taking care of flat tire Thanks for taking care of tire after a flat problem. Brandon has been always my service guy. He knows my car very well. Thanks again. Thanks for taking care of tire after a flat problem. Brandon has been always my service guy. He knows my car very well. Thanks again. More

Customer-Oriented Service From the minute you drive into the service area the focus of this dealership is to treat you quickly and with courtesy and respect. If one elects to w From the minute you drive into the service area the focus of this dealership is to treat you quickly and with courtesy and respect. If one elects to wait for their auto to be serviced, the waiting area offers comforts and conveniences to make your stay comfortable. More

car service Alex is one of the best sale men I ever dealt with. great personality, active, and informative. I do strongly recommend this gentle man for a manager Alex is one of the best sale men I ever dealt with. great personality, active, and informative. I do strongly recommend this gentle man for a manager position More

Merdedes of Rocklin is the only place I trust w/ my car. I am very picky about my cars (after experiencing years of mediocre service elsewhere). I bought my certified used 2007 E550 at Rocklin Mercedes sever I am very picky about my cars (after experiencing years of mediocre service elsewhere). I bought my certified used 2007 E550 at Rocklin Mercedes several yrs ago and have brought my car here for maintenance and repair ever since. I've never had a reason to take it anywhere else. I've had nearly flawless service. And the once or twice that I didn't think it was flawless, I brought it to their attention and was surprised by how far they go to make sure I was happy when I left. For example, call me spoiled, but I didn't know that my express tire program had expired when I brought my car in for free tire replacement. I was upset so they split the cost with me for being a loyal customer. Another time, I had an oil leak repaired and 2 1/2 years later it leaked again. They agreed that even though its not guaranteed for that long, it shouldn't have leaked again so they repaired for free anyway! Not only do I get my car washed and vacuumed after each service, I can take my car in anytime for a free wash. They provide free shuttle service or a new Mercedes loaner for $10/day while your car is being serviced. And I always get a follow up survey to rate my experience with them. Sometimes I will also get a call just to make sure I was happy with the service. It is a clean comfortable place with a café and bar. Try them, you won't be disappointed. More

Excellent experience and customer service Alex went above and beyond to make sure I was happy with my purchase. I would definitely recommend this dealership to my friends and family. Alex went above and beyond to make sure I was happy with my purchase. I would definitely recommend this dealership to my friends and family. More

Excellent Service! I brought my new to me 2008 Sprinter View to the Rocklin Mercedes dealer to check out an error code that happened during a 2000 mile trip to Californi I brought my new to me 2008 Sprinter View to the Rocklin Mercedes dealer to check out an error code that happened during a 2000 mile trip to California. The service manager explained the code, checked the vehicle out and washed it while I was there. No charge!! Thanks! More