Mercedes-Benz of Rocklin

Covered B-service Took in my E-350 for 36,000 mile service. Their work was superb and timely and the cost was covered with a policy that I purchased at the time I took Took in my E-350 for 36,000 mile service. Their work was superb and timely and the cost was covered with a policy that I purchased at the time I took possession of the car. More

Car buying experience at it's finest. I emailed Mercedes of Rocklin internet sales. Within minutes I was contacted by James Reemts. James asked all the right questions? Bottom line is t I emailed Mercedes of Rocklin internet sales. Within minutes I was contacted by James Reemts. James asked all the right questions? Bottom line is that I met with James a few days later and drove off the lot with a low mile pre-owned 2016 C300. Absolutely love my car and the price I received. More

Efficient, Friendly, Helpful My service writer, Brandon is always with me on time, reliable, and I trust him to do the best job for my car. I am always greeted as if I am importa My service writer, Brandon is always with me on time, reliable, and I trust him to do the best job for my car. I am always greeted as if I am important. More

I've never had such good care From the minute you get to the dealer until the time you leave you are taken exceptionally good care of...Everything is resolved to my expectations wa From the minute you get to the dealer until the time you leave you are taken exceptionally good care of...Everything is resolved to my expectations way up and above compared to what I've had at other dealers... More

Respectful of one's time I knew what I wanted, and used the COSTCO approach. James researched on the Internet for the basic minimum set of options. Found a car in Texas that I knew what I wanted, and used the COSTCO approach. James researched on the Internet for the basic minimum set of options. Found a car in Texas that was transferred to Rocklin. Traded in the old BMW and was given a loaner C300 until the transfer from Texas showed up. Class act. More

Outstanding People The people who work the service department are excellent to work with and I would highly recommend them. I'm pleased to have Wayne as my service rep. The people who work the service department are excellent to work with and I would highly recommend them. I'm pleased to have Wayne as my service rep. More

Talked is in to trading in our car Came in for the most expensive service ever! Drool care of some issues, but let Wayne talk us into trading it in for a cpo. Took a hit, but drove away Came in for the most expensive service ever! Drool care of some issues, but let Wayne talk us into trading it in for a cpo. Took a hit, but drove away in a newer model with less Milage happy. Life is short... Drive a Mercedes!!! More

Great job as always Carolyn did a great job in handling my service needs and with great speed. She is great. I didn't give her as much notice as she may have wanted, ho Carolyn did a great job in handling my service needs and with great speed. She is great. I didn't give her as much notice as she may have wanted, however she rose to the occasion and took great cvare of the service I needed. She is great. More

Very professional service and a great atmosphere I have had many experiences getting a car worked on. So it's very easy to see professionalism at work. From my arrival, to write up, to just hanging a I have had many experiences getting a car worked on. So it's very easy to see professionalism at work. From my arrival, to write up, to just hanging around it was a low pressure visit.. Having your vehicle arrive when told and cleaner then when you brought it in leaves you feeling that you just received the best service ever..... More

Great people, great service. Your service personnel are efficient, very helpful and friendly. The work your service people perform is the most professional I have ever seen...... Your service personnel are efficient, very helpful and friendly. The work your service people perform is the most professional I have ever seen........and I've seen a lot. I hope to keep my car a long time, so I'll certainly be back. More