Back

Mercedes-Benz of Rocklin

Rocklin, CA

4.1
2,992 Reviews

4747 Granite Dr

Rocklin, CA

95677

Directions

By Type

Showing 2,992 reviews

August 24, 2016

Exceptional Experience Jeremy was a pleasure to work with when purchasing my car. Coming from a sales background I can sense when someone is being honest or just trying to c More

by Jhern618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Drebin
Aug 31, 2016 -

Mercedes-Benz of Rocklin responded

Wow! We are so happy to hear about your wonderful experience you had with our dealership and Jeremy! He is a great salesperson and we are so lucky to have him as an addition to our sales team. I am glad that he made your car buying experience the best he could possibly make it. I hope you are enjoying your Mercedes immensely. Congratulations on your purchase and welcome to the Mercedes Benz of Rocklin family! -Victoria Roth: Customer Relations Manager.

August 23, 2016

Very good service from Caroline Carolyne always does en excellent severcing our cars with a sincere smile on her face. she is always pleasant and make sure I got the best service.. More

by gpreyusa
Recommend Dealer
Yes
Employees Worked With
Carolyn Jackson
Aug 25, 2016 -

Mercedes-Benz of Rocklin responded

George, thank you for taking the time to share your experience with Carolyn. She is great and we are so lucky to have her on our service team. She always strives to bring the best customer service to all of her clients every day. Thank you again and we look forward to you visiting us again here at Mercedes Benz of Rocklin! -Victoria Roth: Customer Relations Manager.

August 23, 2016

Excellent and convenient service The loaner car was available immediately and texted when the car was finished. Always professional and your time is respected! Time is paramount and I More

by sswsuzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone I dealt with was delightful
Aug 29, 2016 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share you experience with us! Our clients time is one of the important aspects that we try to look out for and respect when they bring us their vehicles. I am glad we were able to get you in and with a loaner as soon as you arrived for your appointment. We look forward to you visiting us again for your next service needs. -Victoria Roth: Customer Relations Manager.

August 22, 2016

Excellent Service, worth the drive!!! Everyone at Rocklin Mercedes is always so pleasant and helpful, from the beginning when you pull up with your car all the way until the end when you l More

by radravi83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
Aug 25, 2016 -

Mercedes-Benz of Rocklin responded

Thank you for visiting us all the way from Elk Grove! I know that is a drive but we are so happy to see that you still choose our dealership to service your car. Our team strives to be the best of the best each day, and Brandon is truly wonderful and a asset to our team. Thank you for sharing you experience with us and we look forward to you visiting us again here at Mercedes Benz of Rocklin! -Victoria Roth: Customer Relations Manager.

August 21, 2016

Love my car Great car and friendly service. I wish they would have had time to go over features in the car...Lots of new cool stuff to figure out. It would have b More

by Jenken5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita, Thomas Emerson
Aug 25, 2016 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share you experience with us! I am happy to hear that you love the car! We do have a delivery specialist on site, so if you want to stop by he can show you all of the new features in your vehicle. Or even our Greeters on the service drive will be able to help you out with that as well. If I can be of any assistance to you, please feel free to contact me. -Victoria Roth: Customer Relations Manager.

August 19, 2016

check the car before buying from them. I bought a car from them and they kept telling me how the car is good and blah blah, but it turned that they just want to sell. also, one of the manag More

by luigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Thetford
August 19, 2016

Lacking good service I had to call find out if my car was done. I have used this place a few times and each time the service manager Brandon doesn't listen to what I want More

by ASHIMKAPADIA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Stevens
August 19, 2016

You guys are the best!!!!! When and if I need help with my Mercedes I ask for Wayne. He is the best person to help me with my cars. He is honest. Honesty is the value I am looki More

by Rufus and Carrie Hadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Aug 23, 2016 -

Mercedes-Benz of Rocklin responded

We are so happy to see that you found one of our best service advisors! Wayne is absolutely wonderful and we are so lucky to have him here on our service team. Thank you so much for taking the time to write this review and share you experience. It really means a lot to us and to Wayne. We look forward to serving you again in the future! -Victoria Roth: Customer Relations Manager.

August 17, 2016

Love my car! Mike was my salesman, he was very professional but not overbearing. We test drove a few models & I had to have my husband who was at home try the car More

by annshaskell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahmoud "Mike" Sulman
August 14, 2016

Brandon Stevens - Trusted Advisor I drive 25k-30k miles per year. I must have a person I trust to maintain my Mercedes-Benz. I found that person and his name is Brandon Stevens. Thank More

by Scott Livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
Aug 23, 2016 -

Mercedes-Benz of Rocklin responded

Scott, thank you for taking the time to share you experience with us! Brandon is wonderful and we are so lucky to have him on our service team here. We are so happy to hear that you have found Brandon and will still continue to go to him for all of your service needs. Thank you again and we look forward to you visiting us in the future. -Victoria Roth: Customer Relations Manager.

...
270
...